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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 528 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator's spaciousness, affordability, and design. Many customers mentioned that it is the perfect size for their apartments. However, some customers have complained about the noise and leaking issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 528 reviews
  • Rated 3 out of 5 stars

    Not bad refigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and has given me no problems so far.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Luis, it is great to hear that you are enjoying your new refrigerator. Please contact us if you should have any questions. Thank you, Jennifer Frigidaire

  • Rated 2 out of 5 stars

    Okay fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is small. Unit was delivered damaged. Still trying to determine if the ice maker is faulty (or if the water line installed was faulty). Regardless, water was leaking from it. Advertised as smudge free... not true. Have to say I am little disappointed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your refrigerator experience, TLOC. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Rated 2 out of 5 stars

    Fridge is perfect for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew were borderline rude and not helpful. Delivery was not in timeframe promised and customer service on 800 number were also very unhelpful. Salesperson promised door to open left. Fridge came open right and crew said they could not resolve.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look of this frig - a step up from most stainless steel. But it dripped in the back on to the top shelf. Since this was why we were buying a new frig - didn't make sense.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Dont do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its leaks water all the time ! Its awful ive had people come out and cant be fixed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Unexceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator ,put on handle not even ,second refrigerator ,dented ,third refrigerator dented ,now I'm waiting for fourth .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Discovered the appliance is missing a wheel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovered the fridge is missing a wheel! No wonder the appliance was tipping and rocking everytime we opened the door. Difficult to use. Not what I expected!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, kath! I hate that this has happened to you. I recommend contacting your dealer directly for further assistance. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Led lights, Spacious
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Fantastic purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this refrigerator. It is spacious and the clear drawers allow me to see what is in the fridge with a quick glance. It is a bit noisy but nothing to complain about. Keeps food cold and the LED lights (including in the freezer) allow me to view food quickly. The compartments on the door move eaily to allow for more or less storage space. It is the perfect fridge for me.

    I would recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator freezer leaked from day one.. no response.. bit disappointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality Frigidaire Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge seems to cool but leaks water from the top at the back & the freezer has icicles.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your refrigerator experience, Westp. I recommend making sure that the gasket is sealing properly on the door and no obstructions are preventing the unit from closing properly. As for the water leaking from the unit, I recommend contacting us directly so that we can assist you further. Thank you, Courtney Frigidaire

  • Rated 2 out of 5 stars

    Very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the optional ice maker and the ice taste horrible and it is extremely loud!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Yikes, Dizelk! I regret to hear that your ice has a bad taste. You may want to consider installing a universal inline water filter to filter the water running into the ice maker. Please contact us directly for more information. ~ Brandi Frigidaire

  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Frigidaire Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE ! DO NOT BUY SUPER LOUD. SUPER SMALL !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would like a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator doesn't get cold enough. Freezer frosts up and has hanging icicles! Cold draft from freezer compartment and can feel air leaking. Haven't had it for a month yet and will have to call for repair already. I think the store should replace !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, but we are very dissatisfied and wish we would have decided in time to return it. The ice maker is very slow. The freezer door is hard to close and things in the freezer seem to get much frostier than they should. We had to turn it to the coldest setting and yet the ice still sticks together.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leaking, Noise

    Rated 2 out of 5 stars

    Noisy & Leaky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having purchased this awesome looking refrigerator, I came home and read the reviews. Then, I was a little worried about all of the noise and ice complaints I saw. We received the refrigerator a week after purchase. It looks great. However, in the first week I cleaned up 3 puddles of water on the top shelf of the refrigerator section. I went back to the store and complained, then received a replacement. The replacement is also leaking on to the top shelf of the fridge in the first week. Mind you, we do not even have an ice maker hooked up to create water. Now I have decided we will no longer use Frigidaire and I am going back to the store tomorrow to request yet another replacement of a different brand. I really loved the adjustable shelves on the door and the look of the fridge. Yes, it is also very noisy, so if this is going to bother you, find something different.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for a small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we had to return the refrigerator it was missing parts Decided to get a different model. I underestimated the area it was going to be placed in this refrigerator it's good for small kitchen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already broken. Honestly, I think it was broken when we received it but we missed our 15 day window to return it plus we were so tired of dealing with best buy to call again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend, after 3 years mine start having problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Badly made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom plastic will not stay on product when you open door.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Gosh Jeanne! We certainly would like to assist you with your matter and would like you to connect with us directly to do so. -CiCi Frigidaire

  • Rated 1 out of 5 stars

    the refrigerator broke during the first weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator stopped cooling during the first three weeks

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, rose! I hate to hear about your refrigerator experience. Please contact us directly so that we can assist you further. Thank you, Courtney Frigidaire