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Customer Ratings & Reviews

$494.99
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 118 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers admire the Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking for its overall performance and ample capacity. Many customers found it easy to install. Overall, customers seem to be satisfied with this microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i love this microwave.Its sleek and beautiful and does everything i need! Very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidare Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave performs as advertised. Delivery was sub optimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Very quiet and easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave that does the job well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and fits nicely in my kitchen and the microwave is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave cover awesomeness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trim, but when mounted low, you can see the screws on the top.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful frigidaire customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is ok. Nothing special. But customer service for Frigidaire is awful! The rotating ring was broken when we got the microwave, and it was next to impossible to that part. Website, chat, phone - very frustrating. When I did talk to someone, they wanted to charge me for the part. Finally was able to get it under "warranty".

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you encountered while trying to replace the rotating ring. That’s certainly not the experience we want for our customers. We appreciate you bringing this to our attention and are glad the part was ultimately covered under warranty. Your feedback will be shared with our customer service team to help improve the process. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards  

      -Christian Frigidaire

  • Rated 5 out of 5 stars

    Kitchen Art!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s gorgeous! Looks great in my newly built Maple cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love very pleased and does an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very nice. Looks perfect in kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. works perfectly, modern model for my kitchen. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Works well, nice design looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn’t again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby was spotty on heating, had a digital read-out that could blind you at night, and very loud audio. Not pleased.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, shero! Thank you for your frank feedback. We always like to know how things are going with our new owners. Should you have any further questions or just want some tips about your microwave. We’re here to help! We can easily be reached via Live Chat. -Derrick Frigidaire

  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave, the controls are glass with capacitive touch so it is very easy to clean. I really like the sturdiness of the button to open the door as well. When running, it is relatively quiet and heats food efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settings are easy to use. Turntable cooks food evenly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worst installation on the microwave because as usual Best Buy goofed up with the order. The trim kit which was promised at the time of purchase did not come. Now I'm staring at a microwave which has ugly space around it because of the lack of a trim kit. they contract out the install to some third party who has no clue and wash their hands off of everything. The third parties represent Best Buy's reputation. So what gives??? The chat agents are equally pathetic. When a sale needs to happen, promises are given, left and right. I am such a long standing customer but that's of no value any longer. Its a freaking rat race to get service anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the microwave works excellent it even has an automatic sensor for baking a potato, and they always come out excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. I wish it comes with the frame. The frame kit has to be purchased separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free home delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered during the black friday special and scheduled a delivery out 3 months and the microwave was delivered exactly when we anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard-to-find built in microwave at best price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to find a built-in microwave to replace my old one but this one should be worth the price. It looks great and seems to be what I need.

    I would recommend this to a friend