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Customer Ratings & Reviews

$494.99
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Customer reviews

Rating 4.4 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers admire the Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking for its overall performance and ample capacity. Many customers found it easy to install. Overall, customers seem to be satisfied with this microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-118 of 118 reviews
  • Rated 1 out of 5 stars

    Back ordered Microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t received it. Ordered 3 weeks ago and just got notified it’s not going to be here on the expected dat. Unfortunately no new date was given and no contact from the sales associate.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    Unsatisfied - no product yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say since we do not even have the product yet. It keeps being delayed. We bought it a few months ago and it keeps getting delayed We are very dissatisfied with Best Buy’s performance I will not be referring others to your company and will seek other sources for future products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delay of Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was here so I could review. I keep getting a phone call that delivery has been postponed…AGAIN!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    on organize shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they never delivered this item, they send wrong item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave, but fitting it in the opening was a beast. It was just a hair larger than our previous microwave. We employed a professional to install it. The frame for the microwave did not have any vents and was really expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frigidaire microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is the right size and has all the features I wanted. I’m very happy with the speed and power with which it operates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen refresh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The lock feature is going to take some getting used to, but hopefully there is a way to turn that off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One safety feature that creates extra work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Works well. One annoying safety feature we don’t need in our house of two adults is a double button is required before opening the microwave. It’s meant to keep little kids from getting to hot food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave especially the +10 and +30 second functionality. Feels very sturdy and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a great product but didn’t get a chance to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have “0” complaints. I’m quite satisfied with this item. And works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave oven. It is easy to use and cooks everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire microwave. 24inch . Very large inside. Great lighting. Easy to use. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand and my old one was working for 17 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of the Frigidaire Gallery microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was easy to install, set up, use and cooks evenly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vibrates when used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this and installed it. The microwave vibrates loudly every time you use it. Going to return it!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I’m really sorry to hear that your new microwave is vibrating loudly! That’s definitely not the experience you should have, and I completely understand your frustration. A loud vibration can sometimes be caused by an issue with installation, like uneven surfaces or a loose part, but it’s also possible there’s a manufacturing defect.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 1 out of 5 stars

    Microwave not heating up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my new home. Worked for just 2 years and it broke down. My apartment microwave lasted for 10 years. Not worth the money!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re sorry to hear you’re having this experience. We’d like to investigate the matter further so we can determine the best course of action. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Angel Frigidaire

  • Rated 1 out of 5 stars

    Get something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Lasted just a little over 1 year before breaking.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Stacey. We're sorry to hear that this has been your experience with our products, and we can understand your disappointment. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire