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Customer Ratings & Reviews

$439.99
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Customer reviews

Rating 4.4 out of 5 stars with 121 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the product's overall performance, often finding it reliable and a worthy successor to previous models. They also appreciate its ease of use, particularly noting the simple installation process. Furthermore, its generous capacity and quiet operation are frequently highlighted as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 121 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good with the rest of our appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Hook up bracket expensive! Trying to put it on the old one but that doesn't work

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good spacious built in microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we like this microwave. It’s 2.2 cu ft which we were looking for and couldn’t find many as built in . Like the sensor cook and reheat and plenty on conventional preset . We are still waiting for the trim kit , but So far we love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful frigidaire customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is ok. Nothing special. But customer service for Frigidaire is awful! The rotating ring was broken when we got the microwave, and it was next to impossible to that part. Website, chat, phone - very frustrating. When I did talk to someone, they wanted to charge me for the part. Finally was able to get it under "warranty".

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you encountered while trying to replace the rotating ring. That’s certainly not the experience we want for our customers. We appreciate you bringing this to our attention and are glad the part was ultimately covered under warranty. Your feedback will be shared with our customer service team to help improve the process. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards  

      -Christian Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frigidaire microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wonderful customer service, beautiful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Turned the clock off because the display is old school digital and the matching oven has modern LED clock. But that may not matter to you? The soften melt feature with differentiation between chocolate, cream, cheese, and ice cream is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Homemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little time to get use to it but we love it. The first time we've had a Frigedaire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice.nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it our new microwave. It’s very spacious. All my casserole dishes fit. Love the settings and that I can use the timer and cook at the same time without having to reset the timer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built in microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.Works perfectly as described.No complaints at this time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worst installation on the microwave because as usual Best Buy goofed up with the order. The trim kit which was promised at the time of purchase did not come. Now I'm staring at a microwave which has ugly space around it because of the lack of a trim kit. they contract out the install to some third party who has no clue and wash their hands off of everything. The third parties represent Best Buy's reputation. So what gives??? The chat agents are equally pathetic. When a sale needs to happen, promises are given, left and right. I am such a long standing customer but that's of no value any longer. Its a freaking rat race to get service anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Built in microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is as advertised. We have not yet installed as we just received the trim kit and it was dented so it needed to be returned. Hopefully the replacement will be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fit just right. It is alot more less expensive than trying to get a pullout microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave, it has lots of space inside for use with larger items. Cooks better and faster than my old microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is good, except the open push button is very sensitive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, contemporary look and features. Seems easy to operate. The unlock feature is somewhat unnecessary for my household but I can see how it will benefit a house with small children.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Frigidaire Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest microwave. You can’t hardly even hear it running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Very sleek and exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with our replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with our new microwave. We had to replace the old one ( different model) twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was knowledgeable and helpful and I was able to find the right product

    I would recommend this to a friend