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Customer reviews

Rating 4.4 out of 5 stars with 123 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are positive about the overall performance of this product, with many users expressing satisfaction based on their experience with previous models. Users also frequently highlight the generous capacity and the simple installation process as key benefits. Additionally, the quiet operation of the unit is highly appreciated by those who have purchased it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-123 of 123 reviews
  • Rated 1 out of 5 stars

    Vibrates when used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this and installed it. The microwave vibrates loudly every time you use it. Going to return it!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I’m really sorry to hear that your new microwave is vibrating loudly! That’s definitely not the experience you should have, and I completely understand your frustration. A loud vibration can sometimes be caused by an issue with installation, like uneven surfaces or a loose part, but it’s also possible there’s a manufacturing defect.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 1 out of 5 stars

    Microwave not heating up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my new home. Worked for just 2 years and it broke down. My apartment microwave lasted for 10 years. Not worth the money!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re sorry to hear you’re having this experience. We’d like to investigate the matter further so we can determine the best course of action. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Angel Frigidaire

  • Rated 1 out of 5 stars

    Get something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Lasted just a little over 1 year before breaking.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Stacey. We're sorry to hear that this has been your experience with our products, and we can understand your disappointment. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire