Customer Ratings & Reviews
- Model:
- GRMC2273CF
- SKU:
- 12222138
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Very pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new refrigerator. Delivery and installation were on time and perfect. Could not have asked for more. Thank you.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my beautiful styled refrigerator. It’s performance is remarkable
I would recommend this to a friendBeautiful refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has good room especially with the mid drawer that can be used as a refrigerator or freezer.
I would recommend this to a friendFrank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the layout of the shelves and door storage. Ice maker seems good.
I would recommend this to a friendLove my new fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic look and features - Geek squad was fast and friendly installing it.
I would recommend this to a friendSmall family refrigerator and freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable and easy to use refrigerator for a small family
I would recommend this to a friendWorth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price and value for a refrigerator. Reliable brand and warranty
I would recommend this to a friendDefective Product and Worst Customer Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Maker and freezer went out after 3 months of use. Frigidaire and Best Buy horrible service. I have spent hours trying to get a tech out but get nothing but the run around. AND I do mean hours. I will never buy a Frigidaire product or anything from Best Buy again!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Awesome refrigerator !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylish Fridge. Works great in keeping vegetables fresh.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only have I it 2 weeks Check again
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great refrigerator! Large capacity. Freezer is great!
I would recommend this to a friendGreat Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a nice refrigerator really like the ice and water in the door
I would recommend this to a friendMiddle drawer combo fridge/freezer malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle drawer combo fridge/freezer not functioning
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Maia. We're sorry to hear this was what you encountered with your refrigerator. We want to provide the best assistance for your concern. At your convenience, please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST., and we will assist you accordingly. ~Ruth
Worst experience ever!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever.!! First delivery stopped working the next day. The second delivery was dented. Even though they had another one in stock, they couldn’t deliver for ten days. Worst customer service I’ve ever experienced. No compensation and had to go back to store for credit. We will never deal with Best Buy again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We took delivery on April 29, the freezer stopped working correctly 5 days later. We are currently waiting on factory service tech to look at it and determine what we do next, Best Buy even though we are Total Tech members pushed us to Frigidaire for resolution. Not a good experience!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened that this has been your experience with the new purchase appliance. Please know that this is not the experience that we want for you as a customer. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Mrs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not order. First one received was damaged. Waited 2 months for replacement. Day after second one installed it had leaked all over my brand new kitchen and caused damage. Best Buy attempted to order me a third but would take 3 more months to receive due to backorder- which I refused product and asked for a refund. Best Buy was HORRIBLE to deal with- they won't resolve issues or refund me all of my money after 14 phone calls to customer service. I have spent several hours on phone w/customer service waiting to talk to someone who can help me and am given different false info each time. I attempted to escalate to management but no management will return my calls and the battle to get the money that's owed to me has been going on for over 6 months. Do NOT give Best Buy your business. I am reporting them to BBB.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Less than 4 Months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of cr@p. Flex drawer light went out and stupid me decides to have Frigidaire fix, since at the time the unit was about 3 months old. 1st fix didn't work, tech needed to order new flexdrawer unit and board. 2nd fix fried the motherboard and sent into DEMO mode so have been without a fridge for 4 days. So now JUST found out that yay(?) they have set up to replace the fridge BUT Frigidaire needs to ship to Best Buy who then needs to deliver and install. This will all take ANOTHER 2 WEEKS! Frigidaire customer service is HORRIBLE as they did the warranty replacement without notifying me and are giving me no assistance in any way. On hold right now TRYING to discuss with a supervisor and as only getting the runaround of "nothing they can do as the order is placed" from original CS operator. Had to ask to speak with a supervisor at least 10 times...
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, CynthiaB! We do understand you had a frustrating experience with your refrigerator with us, and we really appreciate you bringing this issue to our attention. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations we understand your frustration and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
~Sam
Junk! 50 minutes on hold with service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4/18/2023. Terrible product, plugged it in 3 days ago, and the compressor sounds like a diesel engine, cant be in the same room its so loud. the most frustrating part is best buy only has a 14 day return window regardless if i am an elite plus customer. any I never used it until 3 days ago and now to get a tech out it is 9 days. make sure to plug it in right away, before the deliver guys leave. junk!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are disheartened to learn that this has been your experience with your refrigerator and that it didn't perform as expected. This is definitely not the ownership experience we are aiming for our new customer, such as yourself, to have. We know how important it is to have customer service you can count on, and we want to help make this right. If you're needing assistance with the repair process or have any concerns we may be able to help with, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Bad refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. After 3 repairs calls for an icemaker that never worked on a brand new refrigerator, I hope no one else buys this product. We are having it replaced
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Noname,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen