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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 205 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the Gallery 21.5 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator's overall performance, design, and capacity. Many appreciate its size, temperature control, and drawer functionality, as well as its many features and lighting. However, some customers have noted concerns about the noise level and ice maker performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 205 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    ABSOLUTELY BEST DESIGN of any refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge—it’s thoughtfully designed and incredibly functional. The third drawer is perfect for wine, drinks, and extra food, and I really appreciate that the right door is larger than the left—it makes organizing easier. The bottom freezer is well laid out, with a sliding tray that simplifies storage. Plus, the middle drawer can be set to different temperatures, which is a fantastic feature. That said, I did run into an issue with the ice maker after about a year. If you’ve selected ICE CUBES and water starts coming out instead, check immediately to see if the ice cubes are frozen together. Remove them promptly. If you don’t hear a strange noise every six seconds, you might have caught it in time—ice buildup on the fan blades can damage the fan motor. That’s what happened to me. Thankfully, I have the My Best Buy protection plan, so repairs are covered. A quick tip: if the ice maker stops producing ice or dispenses water instead, pull out the tray and clear any clumped ice. Then, lower the temperature by one degree to help prevent future issues. Despite this hiccup, I still strongly prefer this model. Its features and layout make everyday use a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency Kenmore replacement fridge replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to replace my 5 year old Kenmore 24 Cu.Ft. Counter Depth 3 Door White refrigerator wasn't a choice. A failed compressor made my purchase a RUSH purchase. Living out of a mini fridge wasn't an option. Limited inventories and limited color finish options made everything even more challenging. With essentially no white refrigerators in stock and an approximate 3 month delivery made my decision even more difficult. I haven't been a fan of SS but I think this Frigidaire SS will be easier to keep cleaner than I thought. I switched to stainless steel finish, went from 3 door to 4 door French door counter depth fridge. The shelf configurations and produce drawers are the biggest change I'm learning to adjust to. The best feature is the Custom Flex Temp Drawer is a great feature. The drawer has quite a bit of capacity. The ability to change the drawer temp is really a great feature. I'm finding the drawer offers a better use of space vs having another shelf inside the fridge. I can easily find what is in the flex drawer rather than moving stuff around on a shelf to find what I'm looking for. Basically, the longer I have this new refrigerator the more I am liking the features and design. I hoping the new CrispSeal Fresh crispers keep my produce fresher for a longer period of time. The reversible crispier bin allowing you to flip it around and use as an open compartment is interesting. I haven't tried that feature out yet. Overall, after having my new fridge for only 5 days, I've been learning how to work the new interior configuration to my liking that the Frigidaire Gallery French door has to offer. I'm still adjusting to SS finish, mainly because the rest of my kitchen appliance are white, but so far so good with the smudge proof fingerprint finish. Very happy my appliance repair guy recommended the Frigidaire Gallery product line. It's been a great choice with a lot of features without an outrageous price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found what I needed for the updating of my old house's kitchen at Best Buy. The refrigerator is not fancy - nothing talks to me, thank God - but it is smart looking and fits my small space well. I also got a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Price and service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this Fridge for a little over 4 months and it's been great. You don't know you need a new refrigerator till it's too late. Our old one was 14 years old so It did it's job and now it's time for this one to last just as long. We stuck with the same brand for a few decades now and it's been good to us. It's also cabinet counter depth so we won't have a whole lot of option for a fridge. We love the middle draw the best and gives you the option to use it as a freezer, meats, or chilled wines settings We keep it on freezer and keep all our quick meals and ice cream treats. We also spent the money on the extended warranty because being with out a fridge is borderline impossible to live. We don't want to go through the countless hours again fixing the defroster on the Freezer. This new one fits perfect too and they hauled away the old one. Great purchase! Highly recommend and Best buy was the fastest to ship and install and best price and financing. Brent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It works great, and the extra storage drawer is neat. U can use it as more freezer space or more storage for refrigerator space. The ice maker fills pretty quick and the water taste great. If your looking for a new refrigerator this one is a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered in excellent condition. Delivery crew was fast and efficient. The fridge is more than what I expected and for the price we paid with all the discounts and rewards, we are extremely happy. One thing to mention for those who don’t know, the fridge and the freezer portion cool separately. Our fridge cooled first and then the freezer portion started to cool once the fridge reached its optimum temperature. The ice maker is quiet, love the smaller cubes and the simplicity of removing and putting back the ice cube bin. Also like the diversity of the fridge bins and that middle drawer can be an additional fridge or freezer storage. I highly recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality, Overall performance

    Rated 5 out of 5 stars

    Beautiful addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to our kitchen. Plenty of room within. Love the flex drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it fits water bottles perfectly to fill up! Great size was nervous with counter depth but this fridge fits everything perfectly .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!! Awesome features beautiful designs and plenty of spaces for our food!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    JJ Fridge 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite fridge yet. The style and storage capacity is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for small-medium size household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lot's of features. Perfect size for us and perfect fit for our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very roomy refrigerator and very nice looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and macht perfect with all Gallery Line package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new fridge. We got a great deal by selecting the top rated fridge from the previous year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Frigidare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! All of the drawers are very convenient. The "stainless steel" can dent, just like any other refrigerator. ...To our surprise, it makes great crushed ice! - No big chunks of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Frigidaire Gallery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how great this refrigerator is. The Deli drawer if so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing fridge that works great! It works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m impressed ! The delivery was more than you could ask for. Gentlemen were kind and very well prepared . Will definitely shop again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with decision.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are quite happy with our purchase. We looked at several different models including Samsung. This Frigidare checked all our boxes. We got the delivery/installation from Best Buy. The first unit arrived with some shipping damage. It might have been OK, but we decided to reschedule for another unit to be delivered. The process was smooth otherwise, and the drivers were very nice to hook up the water, etc. Very satisfied with our Best Buy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator. Let’s hope it stays this way. Roomy and water taxes great

    I would recommend this to a friend