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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,849.99

Customer reviews

Rating 4 out of 5 stars with 225 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 225 reviews
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice model, i like the idea of carbon filter as well as of course water filter. quiet and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy For The Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Great Service My guy Anthony came to the rescue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter depth smaller refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Frig. Same model as the one I bought 7 years ago and quit, couldn't be repaired!!! Anyway, lots of improvements over the old one (and of course alot more expensive).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frigidaire Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, super customer service and delivery was perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    breaks frequently

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in January 2022 and after owning it for less than 18 months, we’ve needed a repair tech to come fix it 4 times. We’ve lost hundreds of dollars of groceries each time. Have never had so many issues with any other refrigerator or appliance, for that matter.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. We're sorry you feel this way, and we understand how important this appliance is to you. Frigidaire always finds ways to provide the best options and the help needed. We hope we can solve anything. Kindly contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    Don't touch this refrigerator with a ten foot pole

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a refrigerator a ZERO if it was an option. There are 2 big issues. First we received the refrigerator and the display board was bent which should have been the sign that this was probably a return which they sent to yours truly. Essentially I get multitude of error messages and beeps non stop which is a recipe to drive someone insane. This leads to my second issue their technical support is atrocious. I called was disconnected after a 20 minute hold time just to call again wait 20 minutes to speak with an agent who did nothing but schedule a repair person in 2 weeks time. My advice to anyone looking to buy this refrigerator DON'T!!!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, newtogeorgia! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected and for the service you've received when contacting our technical support team. We understand that service has already been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney Frigidaire

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do not choose this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noises very loud Can not cool Cheap made Smell bad

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Amelia, We are saddened to hear you feel this way and we would like to learn more about your review to see how we can turn your experience around. At your convenience, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and our experts will be happy to help. We look forward to hearing from you! Best Regards, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Poor design unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator ever. Freezer to narrow to hold larger items. Bottom drawers of refrigerator side unable to reach, too low. Chrome accent fell off immediately. Exchanged for French door model.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, PaulaR. We appreciate you sharing your feedback on your refrigerator with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John. Frigidaire

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my third delivery. Fridge is not operable the past two times. Delivery companies and times are an inconvenience

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged, cheap fridge with no quality control

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. . It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    It didn’t cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work. Best Buy came out and installed in and it never cooled down once installed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Ajrog, we apologize for any cooling issues you've experienced with your refrigerator in such a short time. If you still have your refrigerator, we would like to see how we can help resolve this issue for you. At your convenience, please contact us via live chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist. -Ciara Frigidaire

  • Rated 5 out of 5 stars

    side-by-side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    style fits my needs,' ice maker producing ice on a steady basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too small in cubic inch i wish it was 36 40

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water temperature

    Rated 3 out of 5 stars

    Ehhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This app freezes when trying to add photos. Cons- Doors not aligned with each other. Came with a scratch. Loud! air release sound every couple of hours (not recommended for PTSD people). Especially after dispensing ice. Fridge door has to be pushed and held completely extended to open crisper drawers. Space reduced to allow air flow for air vents. Water comes out room temp or warmer. Not high quality materials used. So if needing something elegant this is not it. Pros- crisper drawers keep fruits and veggies fresh. The fridge door holds a lot of milk, juices, and condiments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size/capacity; preset temps. for fridge & freezer perfect

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good side by side design. Frozen pizzas fit next to the ice maker and drawers are very spacious. Only complaint is the ice maker is a little loud when it dumps and refills.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Spacious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, makes ice quickly. Freezer has top space for pizza: Nightlight is really helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Total Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is too loud. There is a fan that turns on every now and then and is completely irritating to listen to. Do yourself a favor and buy another similarly priced fridge that is quieter. I have zero respect for the Frigidaire brand after my experience with this fridge. I would only recommend this fridge if you received it for free and planned on keeping it in the garage. Inside there was not a lot of space. The freezer was cramped.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    Perfect size and configuration!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! Replaced a deeper bottom freezer with this counter depth side by side model.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Husband had to level it as the installers did not make any attempt to assure it was level. Doors now close properly

    I would recommend this to a friend