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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,849.99

Customer reviews

Rating 4 out of 5 stars with 228 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Total Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is too loud. There is a fan that turns on every now and then and is completely irritating to listen to. Do yourself a favor and buy another similarly priced fridge that is quieter. I have zero respect for the Frigidaire brand after my experience with this fridge. I would only recommend this fridge if you received it for free and planned on keeping it in the garage. Inside there was not a lot of space. The freezer was cramped.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    Perfect size and configuration!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! Replaced a deeper bottom freezer with this counter depth side by side model.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Husband had to level it as the installers did not make any attempt to assure it was level. Doors now close properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire side by side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Frigidaire refrigerator! The delivery geeks were awesome and made sure everything was perfect. I haven’t had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud after a short time (2 weeks)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week the compressor (I think) became very noisey

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback on your refrigerator with us!

      We understand your refrigerator is not as quiet as you would like due to the normal operational sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds, which you ca view with the following link: https://content.syndigo.com/asset/4288ea78-372b-4a59-b356-0c9d2995d0b5/original.pdf

      If you need further assistance, don't hesitate to connect with us by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so we can assist you with any needs you may have. - Damon Frigidaire

  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly. Received on time. Good Costumer Service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4th repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge, it doesnt stay cool because it leaks somewhere. Fridgedaires policy is it has to break 4 times before they CONSIDER a refund or replacement. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Rated 1 out of 5 stars

    Died after 2 months!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider another brand! In less than 2 months, the "HI TEMP" alarm starting beeping on the freezer. Turns out, the evaporator went out. We lost all of our frozen food, including the precious breast milk for our son. Frigidaire did send someone to our home, free of charge to repair the unit, but when we asked for compensation for all that we lost we were told, "we don't cover food lost." I don's consider much needed breast milk for a premie baby to be a normal food item. Consider a whirlpool or Maytag.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, HTX99! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. Although food loss is not covered under the manufacturer's warranty, we'd be happy to see if there's something we could do. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST to discuss further. ~Courtney Frigidaire