Customer Ratings & Reviews
- Model:
- GRSC2352AF
- SKU:
- 6448442
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.
This summary was generated by AI based on customer reviews.
Counter depth and side by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent interior lighting and refrigerator matches other Frigidaire Gallery appliances in house.
I would recommend this to a friendFreezing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having problem with the refrigerator side freezing.
No, I would not recommend this to a friendHusband
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator!! Beautiful well made product
I would recommend this to a friendFrigidaire refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator looks beautiful in our new home
I would recommend this to a friendDelivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my 2nd Gallery Fridgidaire side by side, like the new slick slender loog. Deliver/Installer person, I think his name is Mikey, was very manner-able, courteous, reassuring, maintain is mask wearing, throughout. If i could choose a delivery person in the future I would request him. GREAT JOB
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase. Great price and value.
I would recommend this to a friendFRIDGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For many years I got Excellent Attention from Mario, he knew how to help me with all my purchases. Great Person and great service. I recommend him 100%. Thank you Mario
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a journey but eventually ended well. The second installation crew did not remove any of the plastic on the interior.
I would recommend this to a friend- Cons mentioned:Water temperature
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice dispenser valve stuck open/closed. Displaying error code d1SP and constantly beeps when cube/crushed is selected.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for taking the time to share your experience with us, Nick. We are sorry for the inconvenience that this has caused you and are happy to help. Please connect with us via live chat or by phone at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST so we can work through this one-on-one with you. -Christy
it's fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems fine. let's see how long it holds up! talk to me in a few years!
I would recommend this to a friendPoor service from both Frigidaire and Best Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product less than a year ago. The first time I went to place an item in a storage bin in the freezer, it fell out and broke. In three calls to Frigidaire and three calls to Best Buy neither will replace it and neither says they are responsible. And yes I do have the Best Buy protection, which was supposed to supersede the manufacturer's warranty if it falls short.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great, until everything in the refrigerator section freezes solid within a few days of installation. All controls were set to recommended levels. Replaced it with a new LG.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear about the freezing issue you experienced with your Frigidaire Gallery refrigerator. That’s definitely not the experience we want for our customers. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a short time but so far very happy with it
I would recommend this to a friendNo Title - I am Phil Lawson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Super service in getting it set up in my home. In future I will be purchasing everything that I need from Best Buy.
I would recommend this to a friendGreat counter-depth refrigerator!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new Frigidaire Gallery refrigerator! The drawers open and close really smoothly. The water and ice work great, and there are many nice features!
I would recommend this to a friendgreat ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge is fantastic. Ice machine doesn't shoot out everywhere and the ice cubes are the perfect size.
I would recommend this to a friend- Cons mentioned:Noise level
5 star rating reduced by noise to 1 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has excellent storage space well designed and the water and ice dispenser works well. I would give it a 5 star rating except for how noisy it is. It is very loud at times, so bad that I can give it only a 1 star rating.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for your feedback. We’re happy to hear that you like your new refrigerator. Regarding you concerns with the noise, it’s important to note that your appliance is equipped with a high-efficiency variable speed compressor which may introduce unfamiliar sounds. Feel free to check out normal sounds located in your Use&Care guide starting on page 25. If you feel your refrigerator noises are abnormal, please reach out to us via Live Chat or by phone and we’ll see how best to help you. -Corletta
Nice side by side!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice side by side. Only reservation is the side racks are not large enough to hold gallon size milk or other large drinks.
I would recommend this to a friendDisspointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged fridge was delivered by Best Buy and the replacement was also dented and damaged. It's been months I have trying to contact best buy and no one has been helpful or have replaced the fridge. Best Buy has been extremely disappointing and frustrating to deal with. In-between a chat or a phone conversation they will disconnect on purpose if they don't have answers and you will never hear back from them.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello HormazdS,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service !! Brad in NLR AR store is amazing.Great prices
I would recommend this to a friend