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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,849.99

Customer reviews

Rating 4 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 228 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding unit. Clean look and makes ice asap. Very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Drawer design

    Rated 2 out of 5 stars

    AVOID THIS MODEL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair at best.. The quality if VERY LOW... cheap plastics, there are defects in the molding around the faceplate of the ice maker and water. The drawers already clunk when you open them.. Again, VERY LOW quality.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Paul.
      We thank you for sharing your feedback. While we aim to provide the very best products, we like to know what we can do to step it up for our customers. Please give us a call us should you have any questions. Our number is 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Rated 5 out of 5 stars

    Frigidaire Side By Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge Counter Depth fit perfect and looks awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter depth and side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent interior lighting and refrigerator matches other Frigidaire Gallery appliances in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator!! Beautiful well made product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator looks beautiful in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 2nd Gallery Fridgidaire side by side, like the new slick slender loog. Deliver/Installer person, I think his name is Mikey, was very manner-able, courteous, reassuring, maintain is mask wearing, throughout. If i could choose a delivery person in the future I would request him. GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with purchase. Great price and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having problem with the refrigerator side freezing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FRIDGE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I got Excellent Attention from Mario, he knew how to help me with all my purchases. Great Person and great service. I recommend him 100%. Thank you Mario

    I would recommend this to a friend
  • Cons mentioned:
    Water temperature

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser valve stuck open/closed. Displaying error code d1SP and constantly beeps when cube/crushed is selected.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for taking the time to share your experience with us, Nick. We are sorry for the inconvenience that this has caused you and are happy to help. Please connect with us via live chat or by phone at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST so we can work through this one-on-one with you. -Christy Frigidaire

  • Rated 4 out of 5 stars

    it's fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems fine. let's see how long it holds up! talk to me in a few years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a journey but eventually ended well. The second installation crew did not remove any of the plastic on the interior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a short time but so far very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter-depth refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Frigidaire Gallery refrigerator! The drawers open and close really smoothly. The water and ice work great, and there are many nice features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title - I am Phil Lawson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Super service in getting it set up in my home. In future I will be purchasing everything that I need from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service from both Frigidaire and Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product less than a year ago. The first time I went to place an item in a storage bin in the freezer, it fell out and broke. In three calls to Frigidaire and three calls to Best Buy neither will replace it and neither says they are responsible. And yes I do have the Best Buy protection, which was supposed to supersede the manufacturer's warranty if it falls short.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. Frigidaire

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    5 star rating reduced by noise to 1 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has excellent storage space well designed and the water and ice dispenser works well. I would give it a 5 star rating except for how noisy it is. It is very loud at times, so bad that I can give it only a 1 star rating.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for your feedback. We’re happy to hear that you like your new refrigerator. Regarding you concerns with the noise, it’s important to note that your appliance is equipped with a high-efficiency variable speed compressor which may introduce unfamiliar sounds. Feel free to check out normal sounds located in your Use&Care guide starting on page 25. If you feel your refrigerator noises are abnormal, please reach out to us via Live Chat or by phone and we’ll see how best to help you. -Corletta Frigidaire

  • Rated 5 out of 5 stars

    great ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is fantastic. Ice machine doesn't shoot out everywhere and the ice cubes are the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice side by side!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side. Only reservation is the side racks are not large enough to hold gallon size milk or other large drinks.

    I would recommend this to a friend