Customer Ratings & Reviews
- Model:
- GRFC2353AD
- SKU:
- 6485392
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Gallery 22.6 Cu. Ft. Counter-Depth French Door Refrigerator for its design, capacity, and overall performance. Many customers appreciate the convenience of the ice maker and find the counter-depth size ideal for their needs. While the refrigerator is praised for keeping food cold, a few customers noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Frigidaire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been home a lot since we received but love it so far
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the exterior appearance and the interior space
I would recommend this to a friend Don’t order from Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I think I would like it if didn’t arrive damaged. I’ve had nothing but problems with all my Best Buy orders. New issues each time. First with a washer and dryer and now with a refrigerator. VERY upset and unsatisfied
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello LisaH,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage area is a little weird. We have two pieces we don’t know what they are.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, plenty of room, with all of the bells and whistles. A lot of good storage options inside.
I would recommend this to a friendNice fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good nice looking refrigerator.Not as big as I hoped in the cold area.
I would recommend this to a friendExcited about the new fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator…. Plenty of room plenty of light and doors that can hold a gallon of milk.
I would recommend this to a friendPerfect Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what we were looking for!
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator met all our expectations. Love the freezer capacity.
I would recommend this to a friendCounter depth french door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had refrigerator since 10/22; however, am really enjoying it. The installation was really smooth and everything explained extremely well.
I would recommend this to a friendGreat looking fridge but problems out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice looking refrigerator but only if it doesn't keep freezing my food would it had been great. Since purchasing the refrigerator, it has always had problems with freezing my food on the fridge side. I've had 2 technicians come out pulling components apart and replacing but still no luck. A positive call out is that Frigidaire support team has been amazing and responsive. Hoping they can get this to operating correctly so I can finally enjoy it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Harry. We apologize that your refrigerator has some malfunctioning problems. We have faith that our technicians will successfully do the necessary repairs. Please don't hesitate to get in touch with us by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, if your appliance is still having problems. ~Ruth
Beautiful Appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in everyway. Being able to customize shelves is great
I would recommend this to a friendpoor seals.. icemaker drips water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had this fridge for a month now and I've had nothing but trouble with icemaker, dripping water.. in a month best buy try to fix it. it's a turkey. Trying to
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day, Gman! Thanks for sharing your concerns. We are sorry to hear that your interactions with your refrigerator have been so negative. Please accept my heartfelt apologies for the disappointing experience, but please know that I sincerely appreciate you bringing this to my attention. We want to make things right. Please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inside area not laid out well at all no room for any tall items
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Helene.
Thank you for taking the time to share your feedback. We understand more space for taller items are needed in this model. This can possibly help with future designs. Message us on our branded page should you have any questions, we're available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good shelf arrangement, easy selection of features
I would recommend this to a friendBuy Something Else
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expect to get a warranty email asking you to extend it weekly. Why? Because it is cheap. The plastic drawers break easily. The Best Buy install was not the best with the mess it left. Bottom line is save yourself all the annoyances and go with a different brand.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Netmask! We appreciate you taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. We strive to provide quality appliances, and we understand how frustrating it can be when things don’t go as planned. If you need any assistance with your refrigerator, please reach out to our team via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’d be happy to help!- Angel
- Pros mentioned:Overall performance
Frustrated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator looks very nice inside and outside, but wasn’t working, I returned
No, I would not recommend this to a friend Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever!!! Wish it could have been better than what it was
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry that your experience with our product didn't match your expectations, Jennifer. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. We'd love the opportunity to earn back your trust! Please do connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Bad Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was givin the run around so long till I had to cancel the order
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to learn that your experience with our customer service and our brand was less than
satisfactory. We strive to provide the best assistance to our owners, and we dislike that we were
not be able to deliver those results for you. Other than that, knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
- Pros mentioned:Design
Counter-depth Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does well. I have two leftover parts which concern me. They are not mentioned in the manual. Good design for space.
I would recommend this to a friend
