Customers regard the Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator as a well-priced appliance with a space-saving design and a smudge-proof finish. However, they express concerns about the noise level, ice maker consistency, and drawer functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 594 reviews
Pros mentioned:
Price, Space
Cons mentioned:
Noise
Rated 4 out of 5 stars
So far so good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Being a discontinued item, and a floor model, the price was to good to pass up. No issues so far. Temp holds constant and has enough storage for me. Some reviews mentioned how it sounds like a small jet engine when it's in high cool mode, and it does. But it doesn't go into this mode very often. Had it long enough that I don't even notice it anymore. Door skins are pretty good at being smudge proof, but the handles are a different story. Overall, I really like my purchase.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Meets our needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely what we were looking for. Great look and design. All the features of a full size. Great quality at a great price. Best Buy was great and matched prices.
I would recommend this to a friend
Cons mentioned:
Ice maker, Noise
Rated 4 out of 5 stars
Noisey
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge but it definitely isn't sound proof like my old fridge.
This one make a loud clunk noise when the water is filling the ice trays and the ice is extremely noisey when the ice trays dump in the ice bin!
If you can deal with the noise it is a great fridge.
I would recommend this to a friend
Pros mentioned:
Price, Size
Rated 3 out of 5 stars
Counter Depth and ICE/Water was Required
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing fancy about this model, but it did meet my requirements for counter depth with ice/water on the door. Our kitchen is small so a full sized refrigerator overwhelmed to space. This model fits very nicely, actually makes my kitchen look larger and the price point was right on target. I did not feel like I was paying for more and getting less! very happy with the purchase.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
I'm glad to hear that the refrigerator meets your space requirements, AmyC. Best wishes, Courtney
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Sexy Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
OK, it's a sleek and sexy refrigerator. Our sales rep at Best Buy was very helpful and knowledgeable. I had never heard of "counter top depth" buy yes indeed there's refigerators that are narrower or deeper than others. Our old unit was a regular depth, and with an island right in front of our old fridge, it left very little room to move around. Our rep showed us what the counter depth looks like, and I went straight to this beautiful Frigidaire. Plenty of inside room for me and the wife, inside LED lighting comes up slow which is good on the eyes early in the morning. The outside appearance is perfect with our kitchen that we just recently remodeled the floor, counters, walls and ceiling. Very sleek appearance and I like the water/cubes/crushed ice in the door too. The whole package is just beautiful in our kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Value & Energy Savings
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The price after discount was very affordable and with the bonus of having a new appliance that will save us money on our energy consumption.
I would recommend this to a friend
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Awesome so far!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced our huge state of the art Samsung (horrible) fridge with this unit. Very happy with counter depth. Everything works including the ice maker! Unit is quieter than the Samsung as well. Nice sleek look. Samsung has been relegated to a spare room for extra items.
I would recommend this to a friend
Rated 2 out of 5 stars
Product is not what it should be! Door uneven.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Door still uneven even after The Geek Squad tried to fix it. Left door is still higher than the right door. I'm needing to buy the rest of the appliances but unsure now of what the rest of the appliances will be.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Perfect fit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far we are completely satisfied with this refrigerator. It was just the right size to get through all of the doorways without having to remove the refrigerator doors. We also love the temperature display on the front of the door.
I would recommend this to a friend
Pros mentioned:
Counter depth
Cons mentioned:
Ice maker, Noise
Rated 5 out of 5 stars
Great So Far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We almost looked this one over after reading some of the reviews. So glad that we decided to give it a try anyway when our 10 year old Maytag bit the dust....again! After ten years of having the old one, (repeated floods, broken ice makers, factory recalls, and many visits from our not-so-lonely repairman), this new refrigerator, now two months in, has been great! The countertop depth was the perfect fit for the small niche we needed to fill, and the brushed stainless finish always looks perfect. We have encountered a few of the issues some others have mentioned, but nothing that would change our minds about the value we received for this price range. A couple of simple, at home, fixes took care of the few issues we did have. Yes, the chill bin drawer squeaked terribly when brand new, but one simple fix, and it hasn't made a sound since. A little line of food-friendly solid shortening like Crisco on the tip of a finger, smoothed into the track of the drawer, did the trick. Properly leveling the unit as stated in the instructions took care of the freezer door wanting to pop open when the refrigerator side was closed. The ice maker does dispense cubes with great gusto, but simple rule...pay attention and stop dispensing when 2/3 full. Our new unit is actually quieter than our old one, but does make some noises that are different from that old beast. When the ice maker fills with water, there is a grinding noise. If you count, the noise lasts exactly 5 seconds, and only does this a few times a day. When the compressor kicks on, there is a slight, high pitched whine. Again, not as loud as our old "top of the line" (Ha!) Maytag, and again, only lasts a few minutes off and on during the day. Now we don't even notice these noises, as they are normal for this refrigerator and only occur in time periods of only a few minutes. The filtration for the through-the-door water produces some of the best tasting drinking water we've ever had! My fruits and vegetables have kept perfectly in their respective bins, and the freezer works just as it should. Overall, we are very happy with this refrigerator and feel it has great features for the price!
I would recommend this to a friend
Pros mentioned:
Counter depth
Cons mentioned:
Drawer, Noise
Rated 4 out of 5 stars
good but loud
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice counter depth fridge at the right price. It is a bit loud and the drawers are squeaky because it's just plastic rubbing against plastic rather than a true drawer on rollers. These attributes makes it a tad less "high end".
I would recommend this to a friend
Cons mentioned:
Ice maker, Noise
Rated 4 out of 5 stars
Great looking, great price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a counter depth fridge, and chose this one basically for the price and the look. The shelving is pretty well organized, although there is some dedicated space at the bottom of the fridge door for small bottles that I feel is wasted space. My only complaints are that the ice maker is a little erratic and you need to be sure get the glass right up under the spout. Crushed ice has a couple second delay, but the ice cubes are an avalanche. One of my vegetable drawers doesn't fit perfectly and so sticks and rubs (hard plastic against hard plastic) every time it opens and closes. The ice maker makes this weird sort of ticking noise, not very loud, but annoying when it's quiet in the house. Otherwise I actually really like it overall.
I would recommend this to a friend
Pros mentioned:
Counter depth
Rated 4 out of 5 stars
Good Product..Lousy Delivery/Set up & Processing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator has met expectations and I was led to it because of its countertop depth and overall size since it was going to be a tight squeeze. This was one of four Frigidaire Gallery appliances purchased. The refrigerator and other appliances were delivered by two different teams at different times, each with 4 hour windows. Both teams set up required a call back which they call an escalation and more 4 hour window tie up. The refrigerator team had one rude delivery man and the refrigerator was not properly leveled on the floor and evenly on the doors. As for the other appliances, the microwave was not evenly installed and the bar that holds it up stuck out about 2 inches on one side. The dishwasher had the foam wrapping shoved/forced in on the side as it was installed. Both required call backs and were properly fixed... another 4 hour window tie up of my time. THE APPLIANCE ARE GREAT AND HAVE NO OPERATIONAL CONCERN AND WOULD RECOMMEND THE APPLIANCES BUT GET THE DELIVERY EXPECTATIONS CLEAR AND WATCH CLOSELY WHEN DELIVERED. And, by the way, when they processed my credit for the Best Buy card which was needed for 10% credit rebate, the wrong social security number was processed and it took me SEVERAL follow up calls to correct. (The PRICING was right, APPLIANCES great, the PROCESSING shoody, and the DELIVERY & SET UP a nightmare.) Would purchase appliances again but elsewhere!
No, I would not recommend this to a friend
Pros mentioned:
Counter depth, Price
Cons mentioned:
Noise
Rated 5 out of 5 stars
Great value, slightly noisy.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great looking fridge with all the features that I needed. The counter-depth looks great with a fridge surround. It fits perfectly in a 36-inch opening. The only complaint is that it's somewhat noisy - with a high pitched pulsing. I reviewed all other brands and noted similar complaints from all of them - so apparently that's to be expected on modern refrigerators. The price point was lower than those "other" brands - making this a great value choice.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Noise
Rated 5 out of 5 stars
Great so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Relocated last minute and only had a couple of weeks to find a refrigerator. Cruised Home Depot, Lowe’s, department stores and local appliance stores but never found “the one” at the price I wanted. Finally decided to satisfy my curiosity and check Best Buy since they usually have awesome deals on large electronics. Almost walked right past this beauty when I noticed the open-box sticker on the front. I still can’t believe the value! With the open-box appliance and refrigerator coupons, I paid around $560 pre-tax, free delivery and installation. Following a hurricane, we were on a tight budget and this was almost too good to be true. It’s clean, quiet, and has amazing temp control. Beats the heck out of the French door refrigerator we used to have. Not as big, but fits the bill for the next few years at least. I did notice the screeching noise from the chill drawer when it’s full. Nothing a little silicone won’t fix. Can’t gripe about a SS $1350 MSRP fridge not having wheel/track systems on the drawers ;)
I would recommend this to a friend
Pros mentioned:
Counter depth
Cons mentioned:
Noise
Rated 4 out of 5 stars
Good counter depth fridge with modern design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this fridge.
Pros:
Since it's stainless steel, it has a modern look and is easy to clean with just a damp cloth. It also fits better than my old 25 cu ft. fridge because it's a counter depth design. The space between the fridge and my kitchen's island is a lot wider now.
Cons:
It's a little noisier than my old fridge and the in-door ice dispenser is a little too sensitive (sometimes extra ice ends up on the floor).
I could recommend this fridge, but I'd also tell them about the noise and ice dispenser so they could make an informed decision.
I would recommend this to a friend
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally replacing a 15 year old fridge. We really like this new one, I wanted the counter depth and stainless steel. I like that it has a matte and not shiny finish so barely shows finger prints. My kids love finally having crushed ice and filtered water. No complaints so far, shelves and features are great, lots of space and easy to keep things organized. Best value for counter depth / stainless steel and all other features we wanted.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Noise
Rated 5 out of 5 stars
Incredible Value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a second fridge for our downstairs bar. The rest of our appliances are all Whirlpool Gold Series, but the counter depth version of that fridge was nearly $3,000. At a price point of less than half of the Whirlpool, we have been completely thrilled. Some reviews state noisy compressors, but that hasn't been the case for us. In fact, our older two girls' bedrooms sit behind this area, and they can't hear it at all. If you're looking for a counter depth fridge...don't let this pass you by.
I would recommend this to a friend
Pros mentioned:
Price, Smudge proof
Cons mentioned:
Noise
Rated 3 out of 5 stars
Decent Budget Priced Counter Depth Fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this fridge when we moved into our new home. Needed a counter depth fridge that would not break the bank (less than $1200 with tax and free delivery\setup). The price was fair for what features it has. Sure it is noisier than the more expensive fridges but it does the job and we like the smear proof stainless finish.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Drawer, Noise
Rated 4 out of 5 stars
I like this fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are glad we made this purchase. First of all, we noticed many other counter-depth refrigerators of any size as far as cubic feet can be pretty pricey. We saw reviews about a high-pitched sound coming from this model. It does have one, but it's not very loud, and for us it's not a problem because the fridge is in an area where we rarely hear it. One of the drawers doesn't slide smoothly, however, we're hoping that a bit of silicone lube spray will help. Otherwise, we like this refrigerator a lot. We got the cubic feet we needed at a good price, it does what it's supposed to do, is attractive, and comfortable to use..