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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 594 reviews

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  • Quality

    Rating 3.6 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers regard the Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator as a well-priced appliance with a space-saving design and a smudge-proof finish. However, they express concerns about the noise level, ice maker consistency, and drawer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 594 reviews
  • Rated 4 out of 5 stars

    Great for a counter-depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have had no problems with the refrigerator. It does have a useless can holder shelf on the door. It is easy to keep clean with the no finger print stainless. A frozen pizza will fit in the freezer but it needs another freezer shelf. Great for the price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for first time owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall fridge. Has a nice look & functionality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sufficient storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it is a great fridge with a slick control panel on the front. easy to use settings. very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new refrigerator for a few weeks now and are very happy with our purchase. There is plenty of space and it is all usable. The inside just makes sense! I especially love the no smudge finish. The only con I would say to this refrigerator is that there is a sort of learning curve when dispensing ice and water. At first we had a mess each time, but have learned exactly where to place the glass and how quickly to pull away from the lever to get it to stop dispensing. So don't give up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the first one I bought. In only 3 months my first fridge compressor went out and could not be fix by the Geek Squad so they issued a replacement and this one seems to be working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love the counter debth model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with no fingerprint front. Glad to have the counter depth model. Doesn't feel like there's a loss of interior space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Better storage than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel is of a very good guality. There is more storage than I expected, the adjustments on the shelves are great.

    I would recommend this to a friend
  • Pros mentioned:
    Smudge proof

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits perfectly in my kitchen! The fingerprint resistant finish lives up to its promise and I absolutely LOVE the water and ice dispenser!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too noisy, high pitched ringing noise. probably will return and replace with another brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the right fridge and it wasn't dented!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smudge proof

    Rated 5 out of 5 stars

    Counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the smaller refrigerator! Resistance to fingerprints is great. Ice tray dumping and refilling is kind of loud. Everything else is great.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Glad to hear that you're loving your new refrigerator despite the noise level of your ice/water dispenser, Irmo! Best of luck, Courtney Frigidaire

  • Rated 4 out of 5 stars

    Good counter depth fridge for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my Frigidaire counter depth side by side. If you're having even a small gathering, buy extra ice. It makes enough for our use but cannot accommodate 4 or more extra people.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Looks good, but cheaply made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All appliances arrived in a timely manner. This fridge looks good,.but it's definitely loud per previous reviews. It's also not quite counter depth as advertized. The worst feature or lack thereof are shelves which slide smoothly. Each time we go to open or close, we feel like they're going to break under any degree of pressure. Would not recommend this fridge to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    The refrigerator makes an alarm noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Frigidaire in the last month - the first one made an alarm clock noise randomly for close to 25 seconds. I had to turn off the refrigerator at night so I could sleep. So I exchanged that refrigerator. This second one was fine for a week or so. Then after that, it started randomly making the same alarm noise but for 10 seconds. The alarm noise is different from the noise related to the ice maker (which is annoying but you can live with it). But Best Buy has been great about understanding and exchanging the refrigerator.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Frigidaire counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item and picked it up next evening. It was an "Open Box" item and the description said excellent condition. The service people were very nice and helpful and wrapped it for me. Once I got it home and unwrapped it it had several scratches and dings and the front guard on the bottom of the refrigerator was broken. I drove over 125 miles one way to get it so wasn't going to load and drive back. As to the product it is nice but the drawers are stiff and noisy when you attemp to pull them out and it is quite loud when running.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Jackie, thank you for your review. I hate to hear about your refrigerator experience. You may see rubbing your drawers with wax paper will allow them to glide easier and with less squeak. Hope this helps! -Jennifer Frigidaire

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator/freezer. The counter depth is perfect depth for my kitchen. The ice maker and water dispenser work well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money. Read reviews that it was loud but have not experienced that. Looks and works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, especially for the price. It is very spacious for a family, and can store several fridged goods for weeks. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    love the counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had a few weeks but the delivery went smooth (which was not the issue I had with 2 previous frigs from lowes) The ice maker is a bit louder than I am used to.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food cold but water & ice dispenser had some issuses the look is cheap they get stuck when held trying to get water & ice. Fridge door for condiments too small.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there MrsCBarajas! We certainly appreciate your feedback. So that we are able to obtain more information pertaining to your experience, we would like you to contact us directly. -CiCi Frigidaire