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Customer Ratings & Reviews

Your price for this item is $675.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.1 out of 5 stars with 594 reviews

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  • Quality

    Rating 3.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator as a well-priced appliance with a space-saving design and a smudge-proof finish. However, they express concerns about the noise level, ice maker consistency, and drawer functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-594 of 594 reviews
  • Cons mentioned:
    Ice maker, Noise

    Rated 1 out of 5 stars

    Big mistake-twice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the FIRST one and that night it started leaking AND made loud cricket noises. After return exchange, the 2ND day, loud, piercing cricket sounds remained & ice maker didn't work consistently. The nice folks at Best Buy online are helping me by trading up to the Samsung...great reviews for a QUIET, BETTER QUALITY fridge! Yikes, what a mess! Spend more-get more!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek lines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what size of glass, cubed or crushed the ice spills out everywhere! No matter how careful you are, even after the door closes.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Loud and Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud buzzing/high freq. noise. Going to exchange for a samsung. While the fridge looks nice, there is a definite reason this is the cheapest counter depth. The drawers don't even have rollers and I can tell will eventually wear out the plastic. Plastic fittings within the fridge are not straight. Part of the water line can be seen in the inside of the fridge when it should be covered.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    High Pitched Noise Constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condenser makes a high pitched noise constantly. The fridge never stops making noise. It has nothing to do with the ice maker, my ice maker is hooked up properly. The fridge also freezes everything no matter if the products are towards the front or back. Buy this fridge and you'll feel tension in your home from the constant noise. If you call fridgedare they act like they never heard of the issue. Service said "that noise will never go away, the solution is to not buy a frididare" he replaced two parts and nothing changed. We are calling it a $1300 loss and putting it in the garage. Will never buy and of their products for the rest of my long life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Nice at the start but horrid long-term

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our new house with this line of appliances pre-installed in 2013. We had to replace the dishwasher after the third breakdown (it would have been cheaper to have replaced it right off). With the fridge, we had to get a pump replaced for the water dispenser, months out of warranty and cost $300 dollars. Since then, the water stopped working, but would randomly start working again, but at least it kept the food cold. Last night, the freezer stopped working. I've moved the food into the fridge side and have ordered a new LG. The cost to repair just isn't worth it, as it would be at least $500 and with the track record of this line of appliances, it would just be a band-aid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drawer, Ice maker

    Rated 1 out of 5 stars

    Wouldn't recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this refrigerator after two weeks. Awful ice maker. Drawers in the main fridge don't close right. Ice dispenses slowly. Crusher is substandard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont mind the loud motor and sticky drawers this fridge is ok. For the price, it looks nice, but is louder than the 20 year old fridge i replaced it with. There is a mid to high pitch whirring sound the motor makes. I believe it is the compressor. I exchanged the first one thinking it might be a lemon, only to get the second and it was the same issue. I also adjusted the doors and i get liquid condensation on the top of the freezer door. If you want a sub par, cheap, counter depth fridge and you dont care about the noise, this one looks nice. Otherwise, buyer beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    loud refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator makes to much noise. Turned off ice maker still makes to much noise. Not happy with product. LED lights are nice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Pass On THis One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nosiest refrigerator ever. Had them come out and replace because of it and now the second fridge sounds worse than the first. As of today, after about a year of use, the freezer door opens every time you close the fridge door. Totally unacceptable. SO, the fix is (not sure how long it will work) is to place vaseline around the seal . . . grrrrrrrr and brrrrrrrr.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your review with us, Alex. I recommend double checking your door seals. To do this place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then your door gasket may need to be replaced. I hope this helps! Courtney Frigidaire

  • Cons mentioned:
    Drawer

    Rated 1 out of 5 stars

    Do not buy unless you plan to leave it empty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of junk. All 3 frames for the drawers broke within a month of purchase. The refrigerator itself cracked on the inside bottom below the bottom drawer. The drawers cannot take more than maybe 2 - 3 pounds of food in them or cannot be opened. Do not buy this. I will not buy anymore their products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compartments very well designed Nice visual appeal Good service reputation Item has the feeling solid well built and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product, delivery and installation.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Stop the ringing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping the negative reviews were wrong, but now I wish I would've listened to them. The fridge constantly runs and sounds like a washing machine. On top of that, there is a constant high pitched ringing! This fridge is terrible!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Red98765432, thank you for taking the time to share your review. Typically, the compressor operates at a higher pressure when first starting and the noise should disappear as the refrigerator continues to run and balance pressures. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. -Jennifer Frigidaire

  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Loud refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes so loud it will wake you up at night.would not buy again.I may buy a Samsung an put this loud refrigerator in the garage

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Danny! We'd like to hear more about the sound(s) you're hearing from your refrigerator. Please feel free to give us a call so that we can assist you further. Have a great day! Courtney Frigidaire