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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 190 reviews

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  • Quality

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance and quiet operation of this dishwasher, with many praising its large capacity and attractive design. However, some users point out that the wash cycles are lengthy and that the racks could be more robust. A few customers also reported experiencing issues with the dishwasher's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-190 of 190 reviews
  • Rated 5 out of 5 stars

    just what we wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 6 appliances frigidaire gallery, love them all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you want to relace the pump in a year, get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher 12/30/11 and on 12/24/12 it would no longer drain. The pump was not working. I called customer service and they gave me 4 numbers to call for service, one in Orlando FL, one in Macon GA and one about 45 miles from my house that also would not service my city and the last one was booked until the end of the following month. I went and got a new pump myself and installed it. That is a lot of money for one year of service. It is quite and does look great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you need one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dishwasher in house #1 Never used it. Again in house # 2. Again, never used it. Built the house we are in now and did not install a dishwasher. 18 years later I installed this Frigidaire for home sale and was reminded why we never installed one when we built it. It takes less time to do them manually!. Rinse first, load after each meal, run and dry all night, then complete drying manually in the AM. Hope the new owner enjoys it. These are only a status symbol, not much of a time saver.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTE JUNK !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought the entire Frigidaire Gallery, our kitchen looks awesome.... However, that's the only good part about it. No real complaints about the stove and only some minor design flaws with the fridge (also noisy). (WARNING!!) The microwave handle gets RED HOT when cooking on the stove top. The dishwasher is the biggest piece of garbage I have ever purchased. After special ordering some replacement seals (several times) it finally stopped leaking water from the door. The dishes only come clean 2 out of ever 10 times. My wife is forever complaining about it, wish I bought something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Would not purchase another one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 17 year old Roper dishwasher that had never broken once but was really loud and not energy efficient. Bought this Frigidaire dishwasher. It is quiet but broke after 6 months. Have a call into Best Buy to get a repairman out. Would never ever buy another one of these. Can't believe it broke after 6 months with only using 2-3 times per week. It will not start at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want my 10 year old washer back please!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have run this dishwasher a total of 5 times, 4 times on one load. No clean dishes. Unfortunately, it took us a few weeks to install, so by the time we knew it didn't work, we were well out of Best Buy return period. First call to Frigidaire did not go well. While I may have hard water (I don't), I did not suddenly develop hard water between the old washer and this one. A kinked discharge line may cause the ungodly smell, but it isn't the reason that even breadcrumbs remain on the dishes. But, have done what we were told to do. Removed it, checked lines, and reinstalled it. Still no worky. Will try again today. Aside from the not working, I am not particularly fond of the interior, it seems like it doesn't hold much. I do like that the top is adjustable for more tall items. And it is VERY SHINY so thats good. Ugh.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher broke with regular use after 2 years. Fridgidaire could not help us at all. We have to replace it. I can not recommend this at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke down twice within 10 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has broken down twice in 10 months, and I am afraid of going over 1 year basic warranty period expires. When it does work, it works well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet but doesn't get dishes clean.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very disappointed with this dishwasher. Had our last one for 13 years with no problems. Although this one looks nice and is quiet, it doesn't clean the dishes well. Glasses come out worse then when they went into the dishwasher. Food and grit stuck on. Seal broke and needed to be replaced. Already needing service for the third time and have only had it a little over a year. Also very short so you can't load cookie sheets or taller pots.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, I don't know how people rate it good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't quiet, doesn't clean well and is wet after the longest drying cycle,

    No, I would not recommend this to a friend