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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 866 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.8 out of 5 stars

  • Dry Quality

    Rating 3.5 out of 5 stars

  • Cycle Options

    Rating 3.8 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the Gallery 24" Built-In Dishwasher's excellent cleaning performance and impressively low noise level. Many appreciate its ease of use and consider it a good value for the price. However, some users have reported issues with the reliability and the top rack design. A few also mentioned challenges with the door and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 866 reviews
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this dishwasher for three months. We are waiting on our third service call. The doors hinges have failed twice, and we are currently waiting on replacement parts. Our last service technician had to manually bend the door latch to allow the door to close and the machine to operate. The door gasket separated from the door and this would caused the machine to leak onto our wood floors had we not noticed it. Based on the availability of parts and time between service calls, this product has been inoperable 25% of the time we have owned it. The wash results quality is marginal, as we have to hand wash many items before placing them into the dishwasher, or they do not come out clean. All in all, it has been a very poor ownership experience for us.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Chanedj! ​We are terribly sorry to learn your experience with your dishwasher hasn't been the best. We understand you are working with a technician and we are confident the technician will be able to restore your dishwasher to working order. If you should need any additional assistance, feel free to reconnect with us. -Bianca Frigidaire

  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    rated for well for efficiency and water flow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style and good value. We were looking for a dishwasher with a high energy efficiency rating that still got our dishes clean. This product was exactly what we were looking for at a very reasonable price. Plus Best Buy had a special that included free instillation.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after three washes. The latch wouldn’t engage, and the repairman that was sent out said it was a fairly common issue. Luckily it was an easy fix. Works beautifully now.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We apologize for any issues that you've experienced with your dishwasher in such a short time, and we're glad to hear that your concerns have been resolved. Should you experience any other issues or have any questions, just know that we are here to help and you can contact us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Kindly, Ciara Frigidaire

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great but easily damaged during shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic dishwasher. Hiking on our third one since all of the ones we have had sent to my home were damaged in transit. Hoping the third time is a charm. This dishwaher has great settings and cleans the dishes wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and does the job! Also purchased the Best Buy warranty for it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than our previous dishwasher. Really like the location of controls

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    This Brand is crap!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher to replace another Frigidaire dishwasher (which had its own set of repairs), that died after only five years. After just three months, this model is having issues with not starting as well. Service techs have replaced two boards in the dishwasher and still weren't able to get the dishwasher running. Now we're waiting for a third part to be delivered with a service call 10 days from now. That'll be two weeks without a running dishwasher. Thanks, Frigidaire! Other Frigidaire appliances (fridge, microwave, stove) that we purchased only six years ago, as a set, are all having issues as well. Forget this brand; look elsewhere. It's not worth the savings because you'll be spending more money replacing this crap in the long run.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Jerzconsumer.
      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. At your convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email [email protected].
      Kindly,
      R'Shaye Frigidaire

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharp and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Frigidaire dishwasher and I'm happy to say that I love it! It works and looks great! I love the extra spinning arm that thoroughly cleans the silverware bin. The anti smudge stainless finish is wonderful! Thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent dishwasher for the price, easy to install, we love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 4 out of 5 stars

    A little flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door seems a little flimsy, also the size is about an inch not wide enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked great and looks wonderful with our other Gallery appliances. It is very quiet compared to our old dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used in new construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this dishwasher several times in our new construction custom condos. Everyone has been very happy with it and we've had no problems with it. Love the fact the controls are inside and don't show.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans dishes very well and is very quiet when clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really good. It's a little noisy that would be my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this dishwasher a few months ago. The orbit arm seems to help It do a really good job cleaning the dishes. I like the quick wash cycle that gets the job done quickly when the dishes aren't that dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good dishwasher for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher for the price, working well and installed as required

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm very happy with this dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! It's very quiet, so quiet that I double checked to make sure it was working the first time I used it. I like having the controls hidden on the inside, and I also like the gray interior coating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my rental unit, installation included, but the installer didn't want to touch the water shut-off valves to connect the water to the dishwasher. Had to call a plumber to get it done. Don't get the installation, you will end up calling someone else to do it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with both the quality and the performance of this dishwasher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Space for upper lower wash dishes up shelf for top shelf only

    I would recommend this to a friend