Customer Ratings & Reviews
- Model:
- GRSS2652AF
- |
- SKU:
- 10886280
Customer reviews
Rating 4.3 out of 5 stars with 224 reviews
(224 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
I’m back, and it’s worse: a 1 year review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wrote a review two months after we bought this piece of crap, and now I am here to give you our update, conveniently, right after our one-year warranty, expired. Our refrigerator is currently having a major malfunction of the control panel, which happens to be one of the most expensive repairs to have on the refrigerator. It’s also a Sunday, so there’s no repair people in San Antonio that are working. This means that I’m going to be hearing this incessant beeping and cycling on the control panel all night until I can get somebody out here tomorrow. It is no wonder that Frigidaire quit making this piece of crap soon after it was put out.
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
Rated 1 out of 5 stars
Can't get it delivered unbroken or damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks really nice. It was attractive because it would go well with my kitchen and was a decent size. However, 7 attempts later, I can't get one delivered without damage or broken parts. This isn't the store's fault entirely. Several of the damaged fridges came under a pristine box and wrapping. This is a manufacturer issue where there is no quality control.
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Too fragile!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for two weeks, only two adults in the house, and some how two drawers are are already broken. I've never broke a fridge drawer in my life. The clear plastic looks nice, but it's too fragile! I wish I could return it. There's no way we'll have any shelves or drawers by the end of the year. Also, the ice maker is loud!!
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. Thank you for sharing your feedback. We're sorry to hear that you already have multiple issues with your appliance. We understand the expectations of having a new, working unit. Frigidaire is always here to help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Rated 1 out of 5 stars
Frost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is already filled with frost! Very disappointed.
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Kurtrdugas! Thank you for sharing your concerns with us. We are sorry to hear about the frost build up in your refrigerator. Have you checked to make sure that your appliance is properly leveled? If the unit is not leveled during installation, the door/ lid may be misaligned and not close or seal properly, causing cooling, frost or moisture problems. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

























