Customer Ratings & Reviews
- Model:
- GRSS2652AF
- SKU:
- 6461530
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.
This summary was generated by AI based on customer reviews.
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super spacious love all the shelving and the ice maker!
I would recommend this to a friendFrigidaire Gallery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch refrigerator. I am pleased with the amount of room and the layout!
I would recommend this to a frienddelivery & INstall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and Installation was excellent, people very efficient
I would recommend this to a friend6 refrigerators. Best Buy not at fault.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker works fairly good, but the unit came in damaged. Therefore, I am getting a new on. The 2nd on also came in damaged, much worse than the 1st. It was not even brought into my home.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! Thanks for sharing your experience with us. We are sorry to hear that you have not had the best experience with your appliance. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Very Spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, didnt take long to cool once plugged in, would reccomend
I would recommend this to a friendVery Loud
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 12 year old Frigidaire Gallery with this model, instead of spending the money again to fix the water dispenser which kept breaking, what a mistake. This thing is super loud, there's a constant hum, then 2-3 times a day sounds like an airplane taking off for 10-20 minutes. Do not recommend if sounds annoy you.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re saddened to learn that the appliances have not lived up to expectation and we wanted to apologize for any frustrations you’ve had. Please know this is never the kind of experience we want our customers to have. At your convenience, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Smudge Proof is real!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Great size and the smudge-proof is the real deal! Very quiet.
I would recommend this to a friendIt works great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, this was a direct replacement for a previous model.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the money..Fits in small kitchens very well.
I would recommend this to a friendMy new refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great storage, fits nicely in the kitchen
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good price good service very happy so far
I would recommend this to a friendFrigidaire Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Everything that I wanted.
I would recommend this to a friendLoving the room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first side by side. It is easy to organize.
I would recommend this to a friendThe worst refrigerator we’ve ever had
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst refrigerator we’ve ever had. From the moment it was installed the freezer started forming large amounts of frost. It took two service calls to figure out it was a seal problem. Next one of the refrigerator door bins cracked. Now less than 5 months after getting it the ice maker isn’t working.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback, and we sincerely apologize for the challenges you’ve experienced with your refrigerator. We understand how frustrating it must be to deal with multiple issues, and we’d like to help turn your experience around.
Please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. Our team is ready to assist you and resolve these concerns as quickly as possible.
We appreciate the opportunity to address this matter and look forward to helping you. -Yhano
what refrigerator?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never ending problems with best buy. It has been over a month trying to get an undamaged refrigerator. have had two damaged fridges delivered and sent back .working on the third. Maybe I could do a review on the fridge .If i had one
No, I would not recommend this to a friendSide by side refrigerator-1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item not as expected! Had loud noise in freezer door and the two doors are even! Waiting on replacement refrigerator
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are terribly sorry to learn you had this experience Pakrat73. Certainly not the first impression we were aiming to make.
We are happy to know that our Customer Service team was able to assist you and make things right!
If we can be of any assistance to you at this time, please connect with our Live Chat team on our website. Best Wishes, Christy
Buyer Beware Ice Maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new refrigerator/freezer and it doesn't make ice properly. Apparently there is an issue with the icemaker after reading other reviews. Buyer beware....
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Date! Thanks for sharing your experience. We're sorry to hear that the icemaker on your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Beware of this product, Does not last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after just over 2 years. Lost all the food. This thing is producing heat not cooling. 3 technicians and they still cant figure it out.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out, and we’re truly sorry to hear about the trouble you're experiencing with your refrigerator. We understand how frustrating it is, especially after losing food and having multiple technicians unable to resolve the issue.
We recommend contacting us directly for further assistance, and we’ll do our best to help you navigate the next steps.
You can reach us via Live Chat or at 1-800-374-4432, Monday-Friday, 8:30 a.m. to 8 p.m. EST. We’re here to help and want to make sure this is resolved for you as soon as possible. -Yhano
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator brought to me made a god awful sound. I had to unplug it and wait 10 days for a replacement. I had no fridge, ice or water for 10 days and no one at Best Buy seemed to care.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ElaineP! We appreciate your feedback and thank you for reaching out to us. This is not the ownership experience we would want for you, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. You may refer to page 22 (Normal Operating Sounds) of the complete owner's manual for your reference. > https://content.syndigo.com/asset/22aaa684-3b16-4c80-8016-e7c07c4f1b40/original.pdf
We strongly advise you to keep in touch with your local dealer in order to get an option for a replacement. In the event that they are unable to resolve the issue, please contact us via Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to explore all our options. ~Juan
Two Bad. Third replacement on the way.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one water pouring out of water filter. Second one is “sweating” on the freezer side. Third replacement on the way. We shall see BUT it appears their QC is suspect.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We thank you for your willingness to share your opinions and for your personal contribution to helping us to better understand and meet our customer needs going forward. We assure you that our appliances undergo in-depth quality control as we strive for customer satisfaction, however, there are many factors beyond our control that could occur after our units leave our facilities. - Best Regards, Kailey