Customer Ratings & Reviews
- Model:
- GRSS2652AF
- |
- SKU:
- 6461530
Customer reviews
Rating 4.3 out of 5 stars with 216 reviews
(216 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be more fingerprint resistant quality Nice frome inside
I would recommend this to a friendRated 2 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the led lights and the clear drawers.. smaller cubes than the Maytag
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for the feedback. We're happy that you are enjoying the led lights and clear drawers inside your refrigerator. The SpaceWise Organizaation System inside your refrigerator works to maximize the space you have so you can store and preserve more food. We hope you will consider us in the future for any other product needs you may have. - Damon
Rated 1 out of 5 stars
Dean V Pasquale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frigidaire gallery products are garbage I have replaced five refrigerators 2 microwaves and oven and now I have to replace my cooktop buyer beware Frigidaire
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DeanP! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Rated 1 out of 5 stars
Refrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was leaking water and the right side of the refrigerator had no power . I had to return it,
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Portia! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Rowena
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge bigger than expected. I love the ice maker in this one. Will buy again.
I would recommend this to a friendRated 1 out of 5 stars
Not going well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor was broken, right out of box. Waiting 3 months for replacement... at least Best Buy working with us
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, GatorBill! Thank you for your sharing your experience with us. We are sorry to hear that your appliance arrived broken. This is certainly not the experience we would want for one of our new consumers. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 5 out of 5 stars
Fridge Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! I would definitely buy it again. Ppppp
I would recommend this to a friendRated 5 out of 5 stars
Love my new refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 23 year old Whirlpool with the Frigidaire to match my stove and microwave. It’s wonderful with so many features. The ice maker is quiet, the deli and produce compartments keep food fresh longer and it’s spacious. The delivery men set everything up beautifully. I highly recommend.
I would recommend this to a friendRated 3 out of 5 stars
Slightly Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I value consumer ratings b4 purchasing any appliance. This product was rated 4 star yet I am slightly disappointed. As for Best Buy, the delivery was very quick, within 4days. The customer service in store and via the Total Tech team is superior to a HD or Lowes. But on the product, itself, I found the main shelves within are fixed meaning I can’t alter the height of shelves to give better spacing between shelves as other brands offer. Door shelving are heavy duty plastic and inserted over built in grooves in the door by pushing them behind the grooves and then down. With that, be careful its sturdy or properly seated before adding items in the shelf. Not as sturdy as other brands. The ice-maker stopped delivering ice after 10days. There's a humming sound often heard when freezer or fridge doors are opened and during normal operation. Seems compressor runs more frequently than other brands. On a good note, beautiful looking side-by-side with smudge proof stainless steel doors. It has a 10yr Comfort Pledge warranty on heat ex-changer/compressor when purchase is registered with Frigidaire. It came w/standard water filter and lastly, 25.6 is a nice size unit. I would give it a 3-star thus far.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .This is never the kind of experience we want our customers to have. Please know that it's important for us to hear if our products are meeting our consumers' expectations. Should you have any questions or concerns, please know we're here to help. You can connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
Rated 4 out of 5 stars
Great fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of setting it up and great design with lots of space.
I would recommend this to a friendRated 4 out of 5 stars
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Only complaint is the inside was dirty when all shipping materials were removed
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service really enjoying my purchase, Delivered as promised on 12/27/21
I would recommend this to a friendRated 1 out of 5 stars
I’m back, and it’s worse: a 1 year review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wrote a review two months after we bought this piece of crap, and now I am here to give you our update, conveniently, right after our one-year warranty, expired. Our refrigerator is currently having a major malfunction of the control panel, which happens to be one of the most expensive repairs to have on the refrigerator. It’s also a Sunday, so there’s no repair people in San Antonio that are working. This means that I’m going to be hearing this incessant beeping and cycling on the control panel all night until I can get somebody out here tomorrow. It is no wonder that Frigidaire quit making this piece of crap soon after it was put out.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
Rated 1 out of 5 stars
Can't get it delivered unbroken or damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks really nice. It was attractive because it would go well with my kitchen and was a decent size. However, 7 attempts later, I can't get one delivered without damage or broken parts. This isn't the store's fault entirely. Several of the damaged fridges came under a pristine box and wrapping. This is a manufacturer issue where there is no quality control.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too fragile!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for two weeks, only two adults in the house, and some how two drawers are are already broken. I've never broke a fridge drawer in my life. The clear plastic looks nice, but it's too fragile! I wish I could return it. There's no way we'll have any shelves or drawers by the end of the year. Also, the ice maker is loud!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. Thank you for sharing your feedback. We're sorry to hear that you already have multiple issues with your appliance. We understand the expectations of having a new, working unit. Frigidaire is always here to help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Rated 1 out of 5 stars
Frost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is already filled with frost! Very disappointed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Kurtrdugas! Thank you for sharing your concerns with us. We are sorry to hear about the frost build up in your refrigerator. Have you checked to make sure that your appliance is properly leveled? If the unit is not leveled during installation, the door/ lid may be misaligned and not close or seal properly, causing cooling, frost or moisture problems. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

























