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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,649.99

Customer reviews

Rating 4.3 out of 5 stars with 216 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 216 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator and how great it cools. Lots of space and drawers for everything too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Replace the old style to this one….in love with it….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for food for our family of 6. Got mine from the clearance store and it’s in near perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge it's beautiful on the inside. It seems to have more room than expected. I like the size and storage system for the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgidaire Gallery Side-by-Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with the new refrigerator! The service was excellent from Best Buy and so far so good on the fridge!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge from Best Buy. First, I’d like to say the customer service was spectacular throughout our whole process. They were attentive, understanding, and helpful. When our first fridge of this model came, the water line was cut. We kept the fridge and used it for the two weeks until a replacement was available to be delivered. During that time, we noticed the fridge was very loud. It would run loudly for a period of time then quiet down for a bit then run loudly again. Additionally, after about a week and a half, we noticed that when you closed the fridge part, it would pop open the freezer part about 1/4”; not enough to set off the alarm or door ajar, but enough to start thawing the frozen food within. When our second (replacement) fridge came, I explained the issues to the delivery guys and had them check the new fridge for these issues. That fridge too had the same issues: loud and door would pop open. We ended up returning and getting a whole different fridge from a different manufacturer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Gypseiz! Thank you for sharing your experience with us. We are sorry to hear that this model did not work out for you. Should you have any additional concerns or comments, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Doesn’t have to be fancy to be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and perfect space for what’s needed. Delivery and installation were 5 stars, as we’ll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! Just perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive and well designed! Tall drink dispenser so important. Cute ice cubes! Easy to get to filter and lots of room on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal very decent refrigerator. Good size as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. SO FAR there's nothing disappointing about my Frigidaire Galaxy side by side refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shelving is cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelving is cheap trim on glass shelves comes off bottom drawer freezer falls of the track top shelf in fridge barely any room for a gallon of milk terrible

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re disappointed to learn that your refrigerator is not meeting your expectations. It’s valuable feedback from owners like you that will help us drive improvements going forward. Thank you for sharing! -Corletta Frigidaire

  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge to match our other Frigidaire Gallery appliances. Was in stock, well reviewed and on sale. Hard to beat that and met our expectations and then some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful to look at but has issues with freezer drawers falling off guides and silver decorator strip on shelves fall off. Very disappointed in Frigidaire Gallery quality

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're disheartened to hear about the drawer and shelving stability issues you have experienced with your side-by-side refrigerator. We value your concerns and want to learn more about what is happening. Please connect with us by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so we can assist you better.. - Damon Frigidaire

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with friendly and helpful in store personnel..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It has so many useful features. For example: the light that automatically comes on when you get a glass of water, or the cooling system not running full when the door is open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge drawers are small. The handles show smudges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery with removal of old refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Frigidaire in 14 years , very reliable fridge , has nice LED lighting , enough space and ice keeps ice cream frozen . plenty of shelves . clean look .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker made a continuous loud noise,went 3 days before getting another refrigerator, agent with best buy was very helpful ,they gave me a nice discount and a gift card for my inconvenience, new refrigerator seems nice but only had it one day

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re disheartened you had this experience with your new refrigerator and its ice maker, Bubba! While we’re glad to hear the store was able to help with you with this, we still wanted to apologize for the inconvenience as this definitely isn’t the typical performance. We hope you’re now able to enjoy your new refrigerator, but please don’t hesitate to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) should you ever have any questions or concerns. We’re always happy to help! ~ Hailea Frigidaire

  • Rated 4 out of 5 stars

    Frigidare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great, one of the best fridges we've had in a long time.

    I would recommend this to a friend