Customer Ratings & Reviews
- Model:
- GRFS2853AD
- SKU:
- 6485387
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the great overall performance, large capacity, and the dual ice maker as standout features of the Gallery 27.8 Cu. Ft. French Door Refrigerator. The spacious interior, appealing design, quiet operation, and effective temperature control are also appreciated. However, some customers have noted slight misalignments in the doors.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and so many cool little features with it.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase, super easy transaction. Best delivery ever.
I would recommend this to a friendWORST BUY EVER!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever!!! Less than 3 months and its already broken. The front display just showing OFF and the refrigerator is not cooling. Performed all resets and its not working. Technician to come in 3 days after all food goes bad, talk about loosing over $600 in food. No point on calling manufacturer or Best buy, no one can come earlier. Save your money and frustration.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with door handles, door need to be assisted to close, freezer drawer doesn’t open all the way.
I would recommend this to a friendRefrigerator Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water leaks inside the refrigerator. They replaced with new one. The new one has the same problem. Geek squad ordered new pet to replace. I am going to return it for a different brand.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Violet! We're sorry to hear that this has happened with your newly purchased refrigerator. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Water leaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waterline has started leaking and happened after 15 day window now stuck with a leaking fridge or we can’t use ice/water!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .BrittanyC, we apologize that you are experiencing any issues with your refrigerator in such a short time. So that we can gain a little more insight to see how we can help, please connect with us via Live Chat, and our experts will be happy to assist. Best Regards, Ciara
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very noisy unit and water dispenser is weak. The left door skin around the dispenser is wavy as well.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .JohnG, we're sorry to hear you're not fully satisfied with your refrigerator. One of our most important goals is customer satisfaction, and we need to hear if our products are meeting our consumers expectations. So we can gain more insight about your finish around your door dispenser, please connect with us via Live Chat and our experts will be happy to assist. -Ciara
Frigidaire Gallery Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working on an exchange now......rubber seal in freezer came loose.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, Kim. We're sorry to hear that this has been your experience with your French door refrigerator. If you should need further assistance, after the exchange process please feel free to reconnect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. ~Sam
- Pros mentioned:Overall performance
Not worth the high price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job, but a bit bulky and takes a lot of energy
No, I would not recommend this to a friend Terrible brand and terrible fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but issues with this fridge since I bought it and no one will help since it’s past the warranty not Best Buy or the manufacturer I have had the fridge for only 2 years! The control board as had to be replace a week after the warranty expired and now there is an internal leak that they are saying will cost over 1k complete crap of a fridge and manufacturer
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
No more Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality gaskets didn’t fit, tempature gauge was off .leaks on freezer draw
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!-Angel
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reminder to not make an order right before you go out of town. Fridge delivered and didn't get to try it out till i got back and return window is only 15 day. Creaks at doors extremely irritating to use. Shelving is not functional at all and a piece fell off the bottom after a week of use.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for sharing your experience, Eric. We're sorry to hear that your refrigerator isn't performing as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Refrigerator with nice layout
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the layout of this refrigerator. It is nice to have two crisper drawers for veggies and a nice big drawer to use for dairy. The freezer is also a nice size. I look forward to using this refrigerator for many years. Best Buy did a great job installing also.
I would recommend this to a friendFrigidaire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! Fridge crapped out after 2 days. Do yourself a favor and go with a different brand
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Gregg.
We never like to see things like this happen. Please call us right away as we would love to help work with you directly towards a resolution. Our contact number is 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Top icemaker never worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top ice maker never worked, from the minute we plugged it in.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Mike. We're sorry to hear you've had this kind of experience. We hope there is something we can do to make things right. We want to make sure that you're getting the right assistance in regard to this matter. At your convenience, contact us at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
- Pros mentioned:Capacity, Design, Ice maker
Huge fridge with interesting features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra-large capacity with interestingly shaped shelves and drawers. Be prepared to get creative about where to place items on the doors. Love the dual ice maker feature - we never run out anymore & perfect for parties. Great fridge!
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
We Love Our Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. There is space for everything and having two ice makers is great.
I would recommend this to a friend - Pros mentioned:Capacity
A lot of Refrigerator for a geeat price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this as an upgrade from our side by side. Spacious, well lit, quiet, with all the necessary technology. Highly recommend.
I would recommend this to a friend - Pros mentioned:Space
New Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it has lots of storage and freezer space. I like the water dispenser, I never had one before. I recommend this appliance
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
The space is great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and the doble ice maker is perfect in the summer
I would recommend this to a friend