Customer Ratings & Reviews
- Model:
- GRFS2853AF
- SKU:
- 6485401
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance and the large capacity of the Gallery 27.8 Cu. Ft. French Door Refrigerator. The design and dual ice maker are also well-received features. However, a few customers have noted slight door misalignment.
This summary was generated by AI based on customer reviews.
Northshore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working and looks nice. Delivery service was in a hurry and damage was done to mybhome with no f/u from Best Buy since claim was completed 3 weeks ago
I would recommend this to a friend- Pros mentioned:Overall performance
Refer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great appliance. Love the large capacity. Ice/water dispenser is very well placed
I would recommend this to a friend - Cons mentioned:Door alignment
Not all the reviews say it is…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good but the plastic wrap never comes off. Tiny bits of plastic from the shrink wrap in every crack and seam of the unit. Looks terrible. The latch for between the two doors has already broken and must be manually flipped and close door on left first and then the right. The shelf insert on the right hand door doesn’t fit (the mold is warped) and the doors side by side doors are slightly misaligned. Emailed and attempted contact to get it repaired without success. Just gave up. Worst $2000 I’ve spent and shocked by the high reviews to have so many issues in the first year.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, PaulW! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we would love an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:Space
Well thought out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a 15 yr old LG with this. Its nice. Space is well thought out and roomy. No complaints thus far.
I would recommend this to a friend Worst fridge ever please do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This i it has not worked sinece fay one bought over 6 months ago frigidair will not replace the unit only try to jabe it fixed every two weeks I’ve contacted them several times about the issue freezing everything to the point the waterline freezing and then the only thing i can use on it is no longer usable frigidair customer service is the worst i would not recomend this unit or the trouble ive gone throught to anyone and by the way just had a tech out yesterdayand still doing the same thing only gave one star because i had to
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Shanemoody! We would like to apologize for any inconvenience this situation may have caused you. Please know that we know the importance of having an appliance that works as designed, and we would like to ensure that we can provide that for you. We understand your concerns are being addressed by a service technician and we are confident that the technician will be able to restore your appliance to proper working order. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
The fridge is 3 weeks old and doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is getting too hot. We purchased a warranty luckily and we called Best Buy and they said they couldn’t help us and we have to contact the manufacturer.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian