Customer Ratings & Reviews
- Model:
- FGGC3047QB
- SKU:
- 7618613
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Gallery 30" Built-In Gas Cooktop's multiple burners of varying sizes, finding them ideal for different cooking needs. The cooktop's ease of use and cleaning are also frequently praised. Many appreciate its attractive appearance. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
Horrible customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY FROM BEST BUY - they cancelled three installs on me, two of them the day of when they were supposed to already be here. The manager couldn't help me and blamed it on Frididaire, when it was really they couldn't get my oven and cooktop on a truck from their Tracy store to my location. They lied, and didn't do anything to help me. Then they refused to refund the $200 tech support they talked me into buying for a discount on all the installs and warranties. They have lost my business for good and I will not recommend using them to anyone. They have completely ruined my remodel timing now and don't even care.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Tmerl! We're sorry to hear that you've had this experience with the cooktop. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
one of the burner stopped working after 5 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely write review but when an item is so below its average rating then I feel obligated to do so. I didn't have a good perception of the brand but given high review decided to go for it and now I'm disappointed as one of the burners stopped working after 5 months!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I hate to hear about your burner, Fred. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney
- Pros mentioned:Burner count
Frigidaire Stainless steel cooktop review !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I liked was 5 burners , but stainless steel gas cooktop is a joke ! It leaves white spots all over the cook top and the spots are resistant to all the cleaners including Frigidaire cleaner which I was asked to try . It looks horrible and disgusting and I would strongly not recommend because this is cosmetic disfigurement and cannot be replaced free per the company policy ! The grids as mentioned by some are heavy to lift and have no luster and the fibers from everything from sponge, microfiber wash clothes stick to them . Very Very disappointed . None of stainless steels have the problem that I have encountered with this Frigidaire product !
No, I would not recommend this to a friend