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Customer Ratings & Reviews

$1,999.99
Save $1,500
The comparable value is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 233 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, modern design, and impressive capacity, especially for a counter-depth model. They also appreciate its spaciousness, precise temperature control, and the functionality of its second drawer. Additionally, customers highlight the great ice production and gorgeous lighting as positive features. However, some customers have noted occasional unusual noises from the icemaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 233 reviews
  • Rated 4 out of 5 stars

    Good counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, would recommend for those looking at counter depth options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Delivery and installation were on time and perfect. Could not have asked for more. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nicest thing in my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Seamless from sales to delivery. All very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store assistant was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store appliance customer rep was excellent and very knowledgeable about the Frigidaire product line

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product and Worst Customer Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Maker and freezer went out after 3 months of use. Frigidaire and Best Buy horrible service. I have spent hours trying to get a tech out but get nothing but the run around. AND I do mean hours. I will never buy a Frigidaire product or anything from Best Buy again!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    ESC landlord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good quality refrigerator for the executive house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has good room especially with the mid drawer that can be used as a refrigerator or freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my beautiful styled refrigerator. It’s performance is remarkable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the layout of the shelves and door storage. Ice maker seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic look and features - Geek squad was fast and friendly installing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever.!! First delivery stopped working the next day. The second delivery was dented. Even though they had another one in stock, they couldn’t deliver for ten days. Worst customer service I’ve ever experienced. No compensation and had to go back to store for credit. We will never deal with Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    Small family refrigerator and freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable and easy to use refrigerator for a small family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and value for a refrigerator. Reliable brand and warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stylish Fridge. Works great in keeping vegetables fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great refrigerator! Large capacity. Freezer is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only have I it 2 weeks Check again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice refrigerator really like the ice and water in the door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle drawer combo fridge/freezer malfunction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle drawer combo fridge/freezer not functioning

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Maia. We're sorry to hear this was what you encountered with your refrigerator. We want to provide the best assistance for your concern. At your convenience, please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST., and we will assist you accordingly. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took delivery on April 29, the freezer stopped working correctly 5 days later. We are currently waiting on factory service tech to look at it and determine what we do next, Best Buy even though we are Total Tech members pushed us to Frigidaire for resolution. Not a good experience!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened that this has been your experience with the new purchase appliance. Please know that this is not the experience that we want for you as a customer. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire