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Customer Ratings & Reviews

$2,349.99
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Customer reviews

Rating 4.6 out of 5 stars with 229 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Gallery 21.5 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator, especially its overall performance, modern design, and excellent capacity for a counter-depth model. Many appreciate the refrigerator's size, drawer functionality, precise temperature control, and ample features. However, some customers have noted concerns about the noise level and ice maker performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 229 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Bad refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. After 3 repairs calls for an icemaker that never worked on a brand new refrigerator, I hope no one else buys this product. We are having it replaced

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Noname,

      Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 3 out of 5 stars

    Hope it's delivered on time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refrigerator. It was on sale but waiting a month for it. A month is a long time for something that cost so much when you have them sitting in warehouse someplace

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Below Standard Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience in my life! After 6 attempts I never got delivery of my refrigerator! Lies were told to me . Now yall cancelled On 6-27-25. I purchased it on 5-10-25! This has been a fiasco. Poorest encounter ever!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    my frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came dented best buy out sourced delivery company and they suck

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Renee. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Chris Frigidaire

  • Rated 5 out of 5 stars

    Sugarland Best Buy Major Appliances is 5 Stars!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this Frigidaire 4 door refrigerator and really like it! Previously, we bought a Frigidaire 36” gas cooktop from Lorenzo and was very happy with him! So, when we needed a new refrigerator, we went back to Sugarland’s Best Buy LORENZO! Again, he impressed us with his knowledge and people skills! He’s not pushy and over aggressive like many others we have seen. Lorenzo showed us the unit, described the refrigerator and its warranties, answered all our questions, and let us decide! Lorenzo is great asset to the Sugarland Best Buy! We will continue to return to that store to shop for our needs as long as Lorenzo is there!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too early give a definitive review,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works well with our existing kitchen aesthetic. Seems to be working pretty well. Produced ice quickly. Within 24 hours we have a full rack of ice. I feel like the Ideal temperature was achieved quickly and freezer was working great. But it’s a new purchase. It might still be too early to say if it’s durable and reliable. We are hoping it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire 36” French 4 door counter depth flex sp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the multi ways of arranging the shelves in the refrigerator to accommodate your needs. The flex space is the main reason I purchased the refrigerator. It is fantastic! If I need more freezer space, I just turn down the temperature! Love the ice and water in door also. Very happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Soft closing door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and works great so far. Soft closing door is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beautiful fridge confort and good item best in the word

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! Space for days. Love the middle drawer freezer or refrigerator option. The ice maker can keep up with your biggest house party, and the lighting is just gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed U.S. Veteran

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be great. The delivery was professional and courteous. BUT, the 3 attempts to get the $6000 of products I purchased was a nightmare! Thanks for letting me take off 3 days of work to wait for a damaged product and for letting me and my family go without a refrigerator for 3 weeks in my brand new home. This 25 year customer and Veteran warns all others of the terrible service!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been great, lots of room, and easy to move for cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It’s beautiful and exactly what I was wanting for a long time. I couldn’t, in good conscience, buy one just because I liked the style, but when my old one started to die I jumped at this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not happy to buy a new refrigerator, I am happy that I bought a quality refrigerator from Best Buy. Works nicely and appears to be a decent value for the money. Delivery was quick. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator we really like it and it’s operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kent new refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Nice design. Everything works fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase and a Great Buy. Love Shopping at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Samsung refrigerator with this one from Frigidaire. The organization and flexibility are great. We also like how the middle drawer has such a range of temperature controls. The product itself is great except the freezer doesn't open smoothly. This might have to do with the poor delivery service. They acted like setting it up was doing us a favor. It was a third party contractor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still gets smudges and the ice maker shoots the crushed ice out all over but love the look and extra freezer room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice fridge and love the customizable shelves and flex drawer. The flex drawer comes with a few pre-set temperature options but i wish it was fully custom where you could choose any temperature, just like how the fridge and freezer is.

    I would recommend this to a friend