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Customer Ratings & Reviews

$3,239.99
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The comparable value is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the Gallery 21.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator for its ample storage space, reliable overall performance, and appealing size. The smooth and easy-to-use water dispenser, functional design, and effective temperature control are also appreciated. Furthermore, customers find the refrigerator easy to use and admire its thoughtfully designed features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-106 of 106 reviews
  • Rated 3 out of 5 stars

    No show item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant review something i haven't received. No show by Best Buy on 4/25. Maybe it will show on 5/2.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi MaryannM, thank you for reaching out, and I’m really sorry to hear about the missed delivery on 4/25. I can understand how frustrating it must be to be left waiting for an item that hasn’t arrived, especially without clear updates or certainty on the new delivery date of 5/2.

      We know how important timely delivery is, and this is certainly not the experience we want for our customers. Your concern is completely valid, and we appreciate you bringing it to our attention.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you, MaryannM, and we hope your delivery is successfully completed soon. - Maico Frigidaire

  • Rated 4 out of 5 stars

    Nice Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has served our small family well. Love the flexible middle draw and ability to switch how it is used. SOme leafing from water dispenser, but Bestbuy Geek Squad has been amazing in getting the problem resolved. One reason we shop at Bestbuy for all things electric.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Enjoy all the perks it has. Thanks again for my fast delivery. I appreciate it more than you can know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting for new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, but delivery guys scratched up the doors and water mechanism in the door was broken. Since we are getting the damaged fridge replaced we decided to reorder deeper fridge- not counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was the one my wife wanted for a couple of months and she loves it.Water line was to short to hookup so had to purchase myself and install.The men who delivered it were excellent perfect delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this refrigerator. I've never dealt with a more frustrating, incompetent, and outright useless customer service team than Frigidaire's. My refrigerator started having cooling issues within 4 months of purchase and freezer stop working as well. After jumping through hoops, they scheduled a repair and fixed one parts, broke other parts. I have been waiting for additional parts since a month. When I demanded a replacement or refund, they flat-out refused, claiming the issue wasn't 'severe enough" (meanwhile hundreds of dollars of food spoiled). Save yourself the stress - buy from a brand that actually stands behind their products. Frigidaire's support is an absolute disgrace

    No, I would not recommend this to a friend