Customer Ratings & Reviews
- Model:
- GRSC2352AD
- |
- SKU:
- 6448441
Customer reviews
Rating 4 out of 5 stars with 229 reviews
(229 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drawer design
Rated 3 out of 5 stars
Good fridge but unusable if there is wall on right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but unable to use it. Because it is placed next to a wall the refrigerator door can only open 90 degrees. The crispers cannot be opened enough to use.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jean! That sounds really frustrating having a fridge that looks good but isn’t fully usable because of space constraints is definitely not what you want. It’s tough when the door can’t open wide enough to access the crispers properly. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
- Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, super delicate outer panels, just cheap overall. Most disappointing appliance purchase I have ever made. Two stars just because it actually works.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your thoughts with us, and we’re truly sorry to hear that your Frigidaire refrigerator has not met your expectations. We understand how frustrating it can be when a purchase doesn’t live up to what you hoped for, especially when it impacts your daily use.
Your feedback about the loudness and delicate outer panels is incredibly valuable, and we take it seriously. We strive to deliver high-quality products, and it’s clear we missed the mark for you in this case. We’re committed to looking into these concerns further and working on solutions that improve both the performance and durability of our products.
We’re glad to hear that the refrigerator still functions properly, but we know that noise and the quality of materials are important factors in overall satisfaction. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Simple, elegant, and fits our space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great! The counter depth was exactly what we needed. Be sure to have clearance to either side as the doors must open 90° for the drawers to pull out fully. Not a problem here. Overall we are very happy.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level, Water temperature
Rated 2 out of 5 stars
Frigidaire Counter Depth Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY noisy! Also super the shelves and drawers are very thin, I don't expect them to last. The second shelf can only be closed by holding the first one up. Also the door must be completely open in order to open the crisper or the other drawers. Unfortunately, we were unable to view this prior to purchase. The first one they delivered fell off the truck and I didn't think to look inside at the shelves. I knew there would be less room due to the counter depth but I had no idea how much less room. Also there is no thermometer inside to tell you the temp. I set it and put my own thermometer inside and the readings are not the same. Since everything in the refriderater is frozen, the setting on the door is off.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .CynthiaS, we’re sorry to learn that you are not fully satisfied with your refrigerator, and thank you for sharing your feedback with us. Please know it's vital for us to hear if our products are meeting our consumer's expectations, and your feedback does not go unnoticed for future reference. So that we can gain more insight into your temperature concerns, please connect with us via Live Chat and our experts will dive right in. Best Regards, Ciara
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Excellent fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent function and perfect fit for small doors
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Roomy on inside but not bulky on the outside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new fridge looks great and works well. It fit very nicely in the designated space in my small kitchen. On the inside it has a lot of room, more room than I thought since the outside dimensions are smaller than my old fridge. Very drawer space.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a sleek design that looks terrific in our space. It works wonderfully and fits lots of food and drink. Highly recommend. The install was perfect too!
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Happy with this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, functional, clean, modern looking. Water quality from dispenser is excellent.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Drawer design
Rated 4 out of 5 stars
Drawers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice double door frig/freezer.. The problem with it, is the drawers are cheap, they crack easily with a little bump or if you pull on them, with a little pressure.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Water temperature
Rated 4 out of 5 stars
1st Refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we really like this refrigerator! The smug resistance is amazing and perfect for our 1 year old who loves to touch everything. We did have 1 issue with the ice being dispersed but after an 1 hour my wife and I were able to figure out the problem. The disperser arm was not attached and it was easy to reattach it once we figured it out. No issues since!
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Drawer design
Rated 4 out of 5 stars
Little nosy for where it is.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems it always running a cycle. The refrigerator side in order to open crispers drawers the door has to be open completely and if not careful the door will close on open drawer.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Water temperature
Rated 1 out of 5 stars
Broken on arrival and poor customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IAM NOT A CRANK. ONE STAR IS REALLY THE MOST ACCURATE REVIEW OF THIS DEVICE AND MY EXPERIENCE WITH CUSTOMER SERVICE. I have had this refrigerator for 3 1/2 months. During that time, it has held temp for less than 20 days. It was delivered with a manufacturing defect that caused it to lose its refrigerant within 2 weeks, just long enough for it to no longer be Best Buy's problem. It took 10 weeks to obtain the parts (compressor and evaporator kit) necessary to 'fix' it. Frigidaire has clearly decided to make more refrigerators than it is capable of supporting with parts on hand. Frigidaire's local repair vendor came out the day the second part came in. That was 14 days ago. 2 days ago the hi temp warning alerted on the freezer side, just like it did the first time. It will eventually impact the refrigerator side as well. I have a thermometer in each side of the device. The freezer side can't make it below about 25 degrees F and the refrigerator side is holding in the low 40s, about 5-7 degrees higher than it should. I am typing this while sitting on hold waiting to speak to someone with customer support. They will apologize a lot and give great empathy, all that their employer empowers them to do. I will try to be nice.... Frigidaire has already spent the cost of a new refrigerator in a failed attempt to remedy a defect that never should have left the factory. Just now I was able to get through to a customer service agent who provided me with the empathetic response I was expecting. A local service technician will come out in a couple of days. As the system is sealed, the only response I expect from that visit is the replacement of the same parts with the same failure. Am I really ever supposed to trust this refrigerator with important stuff like mustard and popsicles...? Not looking good so far.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this a great Fridge. First off, I got an amazing deal. I have had the fridge for 6 months and have had no problems. Its a perfect size for my family of three. Plenty of room
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Drawer design
Rated 3 out of 5 stars
Good looking but poor details
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel finish is super nice and the handles to open the doors are nice and solid. What I don't like is to open the drawers you have to open doors super wide. If you are next to a wall, you will have problems. The side door flip drawer lip (handle) lift it up is poorly designed. You must look at these fine points before buying this refrigerator as these are big negatives for a super nice looking refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. - Jessica
- Pros mentioned:CapacityCons mentioned:Drawer design
Rated 5 out of 5 stars
Frigidaire
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy that I made this purchase as it fits my small kitchen and provide the necessary space for the amount of groceries I have. The only issue I have is how the doors swing open really wide if you are not holding them.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Lighting
Rated 5 out of 5 stars
Perfect Counter Depth, Incredibly Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. MUCH quieter than my previous Whirlpool refrigerator, and complements my new Whirlpool oven and microwave. The shelves are all adjustable and I like the way it lights up inside so you can really see everything inside. The icemaker is so quiet I keep checking so see if it is actually working. Freezer is a bit small, but I knew that going in .....I needed a counter depth, and size-wise, this one fit the best. Total 22.3 cu ft, which works for me. It is as beautiful as portrayed in the ads.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Drawer design
Rated 2 out of 5 stars
Only positive is that it keeps the food cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this refrigerator. The drawers in the freezer continuously slip out and get crooked when you try to put them back in. The feel of the plastic is made extremely cheap. The door on the refrigerator side doesn’t open all the way without pushing it open and holding against, so therefore the drawers don’t pull out all the way without scrapping against the rubber seal and nicking it or scraping the stainless on the side of the rubber seal. This problem is not because of it not being balanced or not being tipped back, that has all been checked. The top shelf has an airflow vent and if you put anything near it then it freezes. They know this is a problem because there is a warning label inside that I didn’t see until after it was delivered. The shelving is not spaced out very well, so you either have 2 tall shelves and 1 so small you really can’t use it, or 1 really tall shelf where the air vent is and the 2 narrower in height shelves that aren’t as useful. I hate this fridge. The only positive thing I can say is that it keeps the food cold.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience with your refrigerator, DrawDaisy! This certainly isn't how we would want to start out our relationship with you and we would like to help. At your earliest convenience, please contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-800 pm EST. -Katrina
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Awesome Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love, love, love this fridge it's roomy and works well since i've had, please read the manual for any issues
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Samsung Side by side Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Refrigerator was serviced and it is running fine. I love the size and it fits perfectly in the space provided in my kitchen. It looks real good with my other appliances. Thanks
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a pretty decent fridge. The metal on the doors seems unusually thin. Installer pushing fridge into open spot actually caused a slight dent in the door.
This review is from Frigidaire - Gallery 36 in. Wide 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend




















