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Customer Ratings & Reviews

$1,574.99
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Customer reviews

Rating 4.3 out of 5 stars with 225 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator's spaciousness, storage capacity, ice maker, size, price, cooling, design, and appearance. They appreciate how well it cools, its sleek and elegant look, and the amount of storage it has. However, some customers have concerns about the noise it makes and its fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 225 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far can't complain much. Ice maker is a little loud if you don't turn it off at night.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value priced refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced refrigerator. Really like the deli drawer, great ice cube maker and plenty of room. Size was perfect for our space. First one had a defect but Best Buy was quick to replace with another. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I Love My New Frige!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my beautiful refrigerator and I am grateful that my refrigerator keeps me accountable by letting me know if I left the door open too long. Well worth it! And the delivery men were awesome setting everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge and all its features. I have had about 1 year and still going strong! My only complaint and the reason for 4 stars is that I wish the plastic drawers were stronger as I already broke one in the freezer from it being on the heavy side (full)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great peoduct

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produc, sleek and elegant look. Added beauty to the kitchn

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance exceeds my expectations on many levels. I'm a very happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new refrigerator. It has plenty of room and the the shelves in the door are super roomy. Looks very nice too and does not get marked with finger prints!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    its OK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall decent product, the ice maker clogs every now and then and it does not produce much ice, I should have gotten the one with just the water in the door and ice maker inside. Also, it would be nice if the shelves were adjustable. The surface is hard to keep clean not very fingerprint resistant.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear this was what you encountered with your refrigerator. We can understand your frustration and offer our sincere apology for all the inconvenience. We also recommend some tips that you can use from the Use and Care Manual for some issues. In case you need more assistance, please feel free to connect with our specialists via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator actually keeps food cold compared to my last refrigerator and the ice maker works too!! IYKYK- Frigidaire is a top brand appliance at a great price- unlike my last refrigerator- brand to remain unmentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Frigidaire Gallery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the amount of inside storage, the ice maker, and water work great. It does seem to run alot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great besides the message that I’ve been getting of power outage then I just have to reset the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frigidaire the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very happy with this new purchase. Been a long time Frigidaire user and as I expected this new refrigerator does not disappoint. Easy to set up and easier to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frigidaire Refrigerator has a few issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the outside design. One main thing that I wanted was adjustable shelves inside. I thought that I could make due with the only one adjustment available for shelves in the refrigerator but it really doesn't allow you to make space for some taller things without wasting space. The VERY FIRST time that I followed the directions to take out the one shelf that could be adjusted the plastic ring on the back that hold the shelf secure broke. Now the shelf wobbles. I will either have to try to super glue it or see about getting a replacement This is a very cheaply made part but sort of important. I like the daily drawer and the produce drawers have plenty of space. The sales staff and Delivery staff from Best Buy were great!

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello,
      Thank you for taking the time to share your experience and we're sorry to learn of your with your shelf. We would love to see if there is anything we can do to help you with the broken piece. Please come chat with us soon on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome love it great value for the price BEST BUY Eldorado rd store in Frisco TX best customer service will always go there for future purchaces

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refrigerator and it started to make frost in the freezer, I contacted Bestbuy and they replaced the fridge with a new one. When the new fridge is delivered I notice that the freezer door opens and stays open when the refrigerator door is closed. Frigidaire sent a technician and the problem was corrected. I bought the refrigerator in April 2023 and I've already had two issues with it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Marian. Thank you for sharing your feedback. We're sorry to hear that you already have multiple issues with your appliance. We understand the expectations of having a new, working unit. Frigidaire is always here to help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    up and running!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is everything that it stated. Operating and functioning as stated in the information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice. King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new Frigidaire gallery 25.6 side by side. The icemaker works great. The crushed ice can be used for snocones. Ice is made in a quick manner. I especially like that the auger is made of stainless steel rather than plastic. The refrigerator compartment is spacious and ales it very easy to organize food. The freezer has moveable bins allowing easy visibility of your frozen foods. Again, very easy to organize according to food category. The best thing about this refrigerator is that my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridgidaire Gallery Side-By-Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright interior lights - easy to see. Great storage capacity in both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, havent had any issues. Only thing i don’t like is the panal doesnt light up when you press buttons only the light below where it comes out.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but loud ice machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine is pretty loud while making ice cubes.

    I would recommend this to a friend