Customer Ratings & Reviews
- Model:
- GRSS2652AF
- SKU:
- 6461530
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.
This summary was generated by AI based on customer reviews.
Refrigerator Ice Makee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a larger ice maker capacity great for the family.
I would recommend this to a friend- Cons mentioned:Ice maker performance
The worst refrigerator we’ve ever had
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst refrigerator we’ve ever had. From the moment it was installed the freezer started forming large amounts of frost. It took two service calls to figure out it was a seal problem. Next one of the refrigerator door bins cracked. Now less than 5 months after getting it the ice maker isn’t working.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback, and we sincerely apologize for the challenges you’ve experienced with your refrigerator. We understand how frustrating it must be to deal with multiple issues, and we’d like to help turn your experience around.
Please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. Our team is ready to assist you and resolve these concerns as quickly as possible.
We appreciate the opportunity to address this matter and look forward to helping you. -Yhano
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge, does the job. Nice color too. Has a lot of compartments and spacing inside.
I would recommend this to a friendReally good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price. Enjoying the smudge free finish!
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drawers in the freezer is either small, slways loosens out of the line
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good fridge for the price. Just make sure the delivery guys level the doors properly and make them even.
I would recommend this to a friendMy new fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were very professional and made sure I knew how to operate the fridge and told me how much water and ice to dump before using it
I would recommend this to a friendShelving is cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelving is cheap trim on glass shelves comes off bottom drawer freezer falls of the track top shelf in fridge barely any room for a gallon of milk terrible
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re disappointed to learn that your refrigerator is not meeting your expectations. It’s valuable feedback from owners like you that will help us drive improvements going forward. Thank you for sharing! -Corletta
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful to look at but has issues with freezer drawers falling off guides and silver decorator strip on shelves fall off. Very disappointed in Frigidaire Gallery quality
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're disheartened to hear about the drawer and shelving stability issues you have experienced with your side-by-side refrigerator. We value your concerns and want to learn more about what is happening. Please connect with us by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so we can assist you better.. - Damon
Nice but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge drawers are small. The handles show smudges
I would recommend this to a friendwhat refrigerator?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never ending problems with best buy. It has been over a month trying to get an undamaged refrigerator. have had two damaged fridges delivered and sent back .working on the third. Maybe I could do a review on the fridge .If i had one
No, I would not recommend this to a friend- Cons mentioned:Noise level
Side by side refrigerator-1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item not as expected! Had loud noise in freezer door and the two doors are even! Waiting on replacement refrigerator
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are terribly sorry to learn you had this experience Pakrat73. Certainly not the first impression we were aiming to make.
We are happy to know that our Customer Service team was able to assist you and make things right!
If we can be of any assistance to you at this time, please connect with our Live Chat team on our website. Best Wishes, Christy
Bill
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grate fridge did not know if we would like a side by side but do. Ice in door is very nice and handy
I would recommend this to a friendSide by side Refrigerator freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator and freezer, buying was quick and easy and deliver was on the date given.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Buyer Beware Ice Maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new refrigerator/freezer and it doesn't make ice properly. Apparently there is an issue with the icemaker after reading other reviews. Buyer beware....
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Date! Thanks for sharing your experience. We're sorry to hear that the icemaker on your refrigerator hasn't performed as expected. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
My Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it has all the things I wanted. Great space and special features I was unaware of.
I would recommend this to a friend- Cons mentioned:Noise level
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator brought to me made a god awful sound. I had to unplug it and wait 10 days for a replacement. I had no fridge, ice or water for 10 days and no one at Best Buy seemed to care.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ElaineP! We appreciate your feedback and thank you for reaching out to us. This is not the ownership experience we would want for you, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. You may refer to page 22 (Normal Operating Sounds) of the complete owner's manual for your reference. > https://content.syndigo.com/asset/22aaa684-3b16-4c80-8016-e7c07c4f1b40/original.pdf
We strongly advise you to keep in touch with your local dealer in order to get an option for a replacement. In the event that they are unable to resolve the issue, please contact us via Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to explore all our options. ~Juan
Nice frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice frig I like the space in side the grid the freezer is still a little sma but I like the shelves in stead of the racks
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we would love to hear more about your feedback with the appliance, Angle. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Excellent Refirgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Well-designed and efficient layout of compartments.
I would recommend this to a friendGreat ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super spacious love all the shelving and the ice maker!
I would recommend this to a friend