Customer Ratings & Reviews
- Model:
- GRSS2652AF
- SKU:
- 6461530
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.
This summary was generated by AI based on customer reviews.
Frigidaire Gallery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch refrigerator. I am pleased with the amount of room and the layout!
I would recommend this to a friend- Cons mentioned:Ice maker performance
Two Bad. Third replacement on the way.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one water pouring out of water filter. Second one is “sweating” on the freezer side. Third replacement on the way. We shall see BUT it appears their QC is suspect.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We thank you for your willingness to share your opinions and for your personal contribution to helping us to better understand and meet our customer needs going forward. We assure you that our appliances undergo in-depth quality control as we strive for customer satisfaction, however, there are many factors beyond our control that could occur after our units leave our facilities. - Best Regards, Kailey
6 refrigerators. Best Buy not at fault.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker works fairly good, but the unit came in damaged. Therefore, I am getting a new on. The 2nd on also came in damaged, much worse than the 1st. It was not even brought into my home.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Valued Consumer! Thanks for sharing your experience with us. We are sorry to hear that you have not had the best experience with your appliance. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
delivery & INstall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and Installation was excellent, people very efficient
I would recommend this to a friendBad Refrigerator failed 2 times
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge has broke down 2 twice with in less than 2 years. Really bad experience. The worst part is that my family is without a fridge until they repair it. Take about a week for them to come out they they order parts then they set up app. For repairs SMH. Went to the store where I bought Compton loc. spoke to the manager Ben Davis told me there’s nothing he can. Even do I have 3 year protection plan
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Loving the room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first side by side. It is easy to organize.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be more fingerprint resistant quality Nice frome inside
I would recommend this to a friend - Pros mentioned:Lighting
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the led lights and the clear drawers.. smaller cubes than the Maytag
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for the feedback. We're happy that you are enjoying the led lights and clear drawers inside your refrigerator. The SpaceWise Organizaation System inside your refrigerator works to maximize the space you have so you can store and preserve more food. We hope you will consider us in the future for any other product needs you may have. - Damon
- Pros mentioned:Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge bigger than expected. I love the ice maker in this one. Will buy again.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! I would definitely buy it again. Ppppp
I would recommend this to a friend Beware of this product, Does not last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after just over 2 years. Lost all the food. This thing is producing heat not cooling. 3 technicians and they still cant figure it out.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out, and we’re truly sorry to hear about the trouble you're experiencing with your refrigerator. We understand how frustrating it is, especially after losing food and having multiple technicians unable to resolve the issue.
We recommend contacting us directly for further assistance, and we’ll do our best to help you navigate the next steps.
You can reach us via Live Chat or at 1-800-374-4432, Monday-Friday, 8:30 a.m. to 8 p.m. EST. We’re here to help and want to make sure this is resolved for you as soon as possible. -Yhano
Refrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was leaking water and the right side of the refrigerator had no power . I had to return it,
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Portia! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Rowena
Not going well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor was broken, right out of box. Waiting 3 months for replacement... at least Best Buy working with us
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, GatorBill! Thank you for your sharing your experience with us. We are sorry to hear that your appliance arrived broken. This is certainly not the experience we would want for one of our new consumers. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Dean V Pasquale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frigidaire gallery products are garbage I have replaced five refrigerators 2 microwaves and oven and now I have to replace my cooktop buyer beware Frigidaire
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DeanP! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:SizeCons mentioned:Ice maker performance, Noise level
Slightly Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I value consumer ratings b4 purchasing any appliance. This product was rated 4 star yet I am slightly disappointed. As for Best Buy, the delivery was very quick, within 4days. The customer service in store and via the Total Tech team is superior to a HD or Lowes. But on the product, itself, I found the main shelves within are fixed meaning I can’t alter the height of shelves to give better spacing between shelves as other brands offer. Door shelving are heavy duty plastic and inserted over built in grooves in the door by pushing them behind the grooves and then down. With that, be careful its sturdy or properly seated before adding items in the shelf. Not as sturdy as other brands. The ice-maker stopped delivering ice after 10days. There's a humming sound often heard when freezer or fridge doors are opened and during normal operation. Seems compressor runs more frequently than other brands. On a good note, beautiful looking side-by-side with smudge proof stainless steel doors. It has a 10yr Comfort Pledge warranty on heat ex-changer/compressor when purchase is registered with Frigidaire. It came w/standard water filter and lastly, 25.6 is a nice size unit. I would give it a 3-star thus far.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .This is never the kind of experience we want our customers to have. Please know that it's important for us to hear if our products are meeting our consumers' expectations. Should you have any questions or concerns, please know we're here to help. You can connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Angel
- Pros mentioned:Size
The Big one that fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big, organized and efficient. I coulsnt ask for a better one
I would recommend this to a friend Love this fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The ice maker is great, can beat this for the price. We replaced a more expensive fridge and this one measures up.
I would recommend this to a friendLove my new refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 23 year old Whirlpool with the Frigidaire to match my stove and microwave. It’s wonderful with so many features. The ice maker is quiet, the deli and produce compartments keep food fresh longer and it’s spacious. The delivery men set everything up beautifully. I highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Only complaint is the inside was dirty when all shipping materials were removed
I would recommend this to a friend - Pros mentioned:Design
Great fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of setting it up and great design with lots of space.
I would recommend this to a friend