Customer Ratings & Reviews
- Model:
- GCRG3060AF
- SKU:
- 12373808
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
to a friend
Fridgidaire Gallery range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this purchase all the stars, but the second time using it, the knob stuck and wouldn’t turn off. I had to turn the gas off and call the manufacturer to schedule a repair. I haven’t been able to use the appliance. Maybe they can fix it next week when the repair person returns with a new valve gasket.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Daniel! I'm disappointed to hear that you've had a less than stellar recent experience with us. I'd love an opportunity to chat with you and address your concerns in a timely manner. Please Connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Lauren
Horrible Warranty Coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have had this stove for a little over 9 months. I have already had to have them come and replace the main panel after 4 months since it would get locked out (Only the cancel and 6 buttons would work) when I heated up the oven. Now the "Smudge Free Stainless Steel" is peeling. Apparently, the stainless has a plastic film on it that allows it to be smudge-free that is now peeling off. This film is what has the lettering and other writing on it, so I will soon have a panel on my stove that looks like junk. I called Frigidaire on this issue and they DO NOT COVER ANY FINISH. They said they only cover electrical and mechanical (Functional) problems as part of the warranty. They wanted to charge me $139 plus shipping for a new part. Based on this I would be spending about $200 a year on replacing these panels since they fail every 9 months. Also, any other finishes that fail (Stovetop, Oven, etc) are not covered. I have no idea how you warranty a stove, but don't cover any of the finishes. Also, I do not scrub my stove nor did this get hit or damaged in any way. Even if it did, how do they expect this finish to last when it is plastic over metal... Let's just say, I should have gone with a different stove instead of matching my other Frigidaire appliances. Lesson learned. This will be the last Frigidaire I buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Raymius! We're sorry to hear that this has been your experience thus far with your range. We appreciate the opportunity to make this right for you and your family! Your feedback hasn't gone unnoticed and we take this seriously. If you may have any additional questions or concerns, please feel free to contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8;00 pm EST. -Katrina
Buyer BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day it was installed. I turned the oven on to 350 to burn off all the smell of it being brand new… And the knobs for the burners I noticed when I went to go turn the oven off were all scalding hot …so far Best Buy has not been able to resolve the issue or give me a straight answer
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jimmy.
Thank you for sharing your feedback. We completely understand your concerns regarding your knobs being too hot to touch. Please be mindful of the door vents right below the knob placements as they can be hot to the touch when using the oven. Please communicate with us should you have additional concerns or questions. We're available through live chat on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Little devil stove. Likes the number 666
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked right, had to go through replacing part after part. Literally the unit would flash 666 on the screen and make crazy beeping noises. I guess it is some sort of known bug.. or issue. But really, a stove flashing 666 as it is trying to come to heat.. and then you aren’t really sure what the temperature is. Is it 425 for the pizza, or 666 for a portal right to hell. Who knows.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Toddious! We are sorry your experience didn’t match your expectations with your gas range. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam