Customer Ratings & Reviews
- Model:
- FGAC7044U1
- |
- SKU:
- 6176419
Customer reviews
Rating 4.6 out of 5 stars with 403 reviews
(403 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Gallery 69.7-Pint Smart Dehumidifier's powerful performance and ease of use, praising its ability to efficiently remove moisture and its convenient WiFi app for remote control. Many appreciate the generally quiet operation and the large water tank capacity. However, some find the unit to be quite heavy.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Expected better for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will review two things: the dehumidifier and the Google "integration." Dehumidifier This is my first ever dehumidifier. Never had a need for one until my apartment started reaching 60% while at school. I know I bought this way over sized for current needs, but figured I should future proof myself. As it is over sized, it does a quick job of lowering the humidity in my current (2019) apartment. Maybe I should do pro/con list: PROS- works fairly quickly, easy to dump water, has wheels so you don't need to carry it CONS - blows out extremely hot air, continuously runs fan even when not necessary, smart home function, super loud I want to elaborate on the hot air. I looked into the vent and see the motor right there. I believe they use the dried air as the air cooling system. The air coming out is extremely hot. My apartment went from 76 F to 81 F in about an hour with it in my living room. Now my thermostat is in living room, so it picked up really quick on the heat. This is a very insane design. You save no money running this over using your central AC as a dehumidifier since it will cause it to run anyway! The noise is also unbearable. Since the motor runs CONTINUOUSLY, there is no reprieve. I was with my XBOX headset on and still heard it going full steam. I now relegate it to my bedroom since I noticed the humidity is usually higher in there anyway. I also keep a tab on the humidity it senses on the app so I can turn it off once it reaches 45%. The motor still runs even if the compressor isn't. The manual claims that it is for proper sensing of the humidity. I feel it is more lazy design since there are many hygrometers out there and none require a constant stream of air. The Google "integration" Let's get this out of the way, the description LIES about working with Google. What it does is have Google refer to their own assistant to do anything. To use the integration function, you must say "Hey, Google, let me talk to frigidaire" then the Frigidaire assistant does it's thing and asks what you want. At this point you can use voice control to change settings. This is hardly "works with Google." I set it up, used it maybe 5 minutes and decided I'll never use it again since it is UNINTUITIVE and ads extra steps. I can be super lazy, but most times I ask Google what something is set to. You can't even say "Hey, google, what is dehumidifier set to?" since it comes back flat out saying it can't do that. The app The Frigidaire app is about as basic as possible. Just a list of appliances, each having a menu of settings. Is this any better? Not really. To change the humidity level, it goes by 5s. After each adjustment, you need to let it "think." If you just smash the button to setting you want, once it "thinks" you'll see it jump to whatever level it thought about. For how much this thing costs, there sure is a lot of cut corners. The dehumidifying is amazing. Pretty much everything else is a joke. It's a heater. It has pathetic smart home integration. It sucks power due to continuous use.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Pubi. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We are grateful to you for taking the time to provide such a detailed review of the dehumidifier and its applications. We will share feedback with the design team for consideration in future production. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns that you would like to review in more detail, please contact us directly. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many air purifiers, but I find this one very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to empty tank and to operate. A bit noisy but otherwise does the job
I would recommend this to a friend - Pros mentioned:Dehumidifier performance
Rated 4 out of 5 stars
Works as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good as should be expected for a new dehumidifier.
I would recommend this to a friend Rated 5 out of 5 stars
New user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a dehumidifier before. I bought this to help with moisture in a small room with concrete walls for the winter moisture build up control. Have not had long enough to know long term effect on if it will work for that but no complaints so far.
I would recommend this to a friendRated 5 out of 5 stars
perfect for my basement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a few days of running, my basement no longer has that weird smell. only bad thing is i have to change the bucket quite often since my basement is in bad shape
I would recommend this to a friend- Cons mentioned:Weight
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, pretty heavy weight but does the job and easy to use
I would recommend this to a friend - Pros mentioned:Water removal
Rated 4 out of 5 stars
Good dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removes alot of water but seems like it puts out alot of heat.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful Basement Dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently using this for the basement. Terribly humid down there. Left it on continuous for several days. Seems to need emptying every 8 hours or so. Basement is finally getting to around 50 humidity. Love the wifi controls also from the phone. Recommended.
I would recommend this to a friendRated 5 out of 5 stars
Plug in, set target and dehumidif!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit within 5 minutes of taking it out of the box and has been flawlessly for nearly 2 months. I expect that to continue indefinitely, with minimal maintenance (regular cleaning of the filter, and a light reminds you when it’s time).
I would recommend this to a friendRated 4 out of 5 stars
Basement use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dehumidifier for my basement, it gets the job done. The bucket is decent sized and has a nice handle for dumping the water. I purchased a hosed so that I do not have to constantly monitor/empty the container. I purchased this dehumidifier a little over a year and still loved it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi MO65711. Thank you for the quick feedback! We are delighted to learn you are enjoying it. ~ Anna
Rated 3 out of 5 stars
quality keeps dropping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this my 3rd one in just under three years. the quality and availability keeps dropping but i noticed the price is going up and so is the extended warranty costs - do not buy with out the warranty
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Mkeguy! Thank you for your feedback! Rest assure we make every effort to manufacture quality products and your concerns will not go unnoticed. Should you have any further questions, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Rated 5 out of 5 stars
Loud but works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works great. Takes a TON of moisture out of our old damp farm house. One thing to be aware of is that it's very loud. Another thing is - in the summer the exhaust air out of it feels very hot... and in the winter very cool...
I would recommend this to a friendRated 5 out of 5 stars
Excellent device: Good capacity & works very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older (and smaller) dehumidier in my basement and have been very pleased with it so far. It has a large tank capacity, is fairly quiet, and pulls moisture out of the air at a speedy pace.
I would recommend this to a friendRated 5 out of 5 stars
Well built and efficient, albeit a bit expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dehumidifier and the fact that I can operate it through Alexa (or Frigidaire app) instead of having to go the basement to do so. Still, I find its price a bit on the steep side.
I would recommend this to a friendRated 5 out of 5 stars
Excellent performance!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier performs perfectly quickly reducing and maintaining the humidity level in our 2,000 square foot lower level. The wifi connection allows you to easily monitor the humidity level and adjust it if necessary.
I would recommend this to a friendRated 5 out of 5 stars
Does what it's supposed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put in my musty basement. I plumbed the device so the water drains into a sump pump. Keep it at 55% in the summer and works great. Didn't notice much of a bump in electricity.
I would recommend this to a friendRated 4 out of 5 stars
Definitely worth it for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought due to increased moisture in the house with new windows. Put it in the basement and it definitely did it's job. The only bad thing is that this puts out a lot of warm air, so if used in a room other than the basement, it may compete with the air conditioning to keep rooms cool!
I would recommend this to a friendRated 5 out of 5 stars
Great if you suffer in a humid environment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works beautifully. My son has asthma and I have some lung problems as well - and they cleared right up as the water container filled up. The first day we had to change it twice - and the air was so much more breathable!
I would recommend this to a friendRated 5 out of 5 stars
Great dehumidifier for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one off this brand that I have purchased. I have one in my basement and one in the upstairs. I like that when the humidity hits the set percentage, it shuts down until the humidity goes back up. Highly recommend.
I would recommend this to a friend











