Customer Ratings & Reviews
- Model:
- FGAC7044U1
- SKU:
- 6176419
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Gallery 69.7-Pint Smart Dehumidifier's powerful performance and ease of use, praising its ability to efficiently remove moisture and its convenient WiFi app for remote control. Many appreciate the generally quiet operation and the large water tank capacity. However, some find the unit to be quite heavy.
This summary was generated by AI based on customer reviews.
Loud with poor Phone Connectivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is very loud. Putting fan on Low speed, does not change speed or loudness hardly at all. They tried to be cute and allow Wifi remote access/connectivity like a real tech company but it is over their head and it is very poorly implemented with terrible customer service for tech support. Don't recommend this unit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Jdearm! Thanks for your review! We apologize about your recent experience with your dehumidifier. We would be more than happy to assist you with any issues that you have with your appliance. For proper assistance, please contact us directly at 1-800-311-4667, M-F 8 am to 5 pm EST. ~Briana
Best Buy is not your friend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit seemed nice, except upon removal it had clearly been an open box/removed previously. The plastics on the dehumidifier were all cracked. Noticed it was actually shipped to me from the Best Buy return center!!! What a waist on my time for a unit they had clearly already had returned to them once before. My one star review is for Best Buy, not for the unit itself. Enjoy your second return on this Best Buy, I'm sure shipping is substantial on a 49lb box From NH to Kentucky.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, JakeB! Thank you for your review. We are sorry to hear that you have not had a pleasant experience. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered open box and it was DOA. Do not buy open box items. This is going to be painfull.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! Hoghog. We can see how this can be discouraging. Please reach out to your dealer regarding your order. Kindly, R'Shaye