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Customer reviews

Rating 4.8 out of 5 stars with 88 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, producing beautiful pictures, and the ease of use, making it perfect for beginners. Many appreciate the camera's compact size and lightweight design, ideal for travel. The film simulation options are also a popular feature, allowing for creative image control. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Rated 1 out of 5 stars

    No refund or replacement for empty box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely furious. I ordered a Fujifilm X-T30 II camera and a lens from Best Buy, and they sent me an EMPTY BOX. How does that even happen?! I contacted them immediately for a refund or replacement, and they initially said they’d refund me. But then, out of nowhere, they emailed me saying they wouldn’t give me anything. I even have solid proof from my building’s CCTV showing the delivery guy dropping it off like there was nothing inside, and they still refused to take any responsibility. I’ve now lost a ton of money because of their incompetence and lack of care. This whole situation has been a complete disaster. Best Buy is supposed to be a trusted company, but clearly, they don’t care about their customers or their mistakes. I’m left with nothing but financial loss, frustration, and a terrible experience. Stay far away from them unless you want to risk your money!

    No, I would not recommend this to a friend