Customer Ratings & Reviews

My family really loved the color and it’s super easy to use.

Have a nice retro look to it, and I was able to purchase it on sale at Best Buy.

works very will and is nice looking in my wife's office

Practical microwave. Not a Lot of functions but enough yo cock

Great retro look and smaller size. Takes up lees countertop

Cute microwave serves it purpose Not very large nice color

It’s great and good quality. Convenient love the color and it’s so cute

Small but nice looking microwave cool color, would like it bigger

It looks........super cool ,........................

Super cute, heats up nicely! All my friends think it's adorable.

This microwave is everything I expected! Thank you for the great buy!

Great microwave, very durable and a great color to decorate with

Works great! The color is nice. The microwave gets food hot quick.

It is a good product.when i did order from online,

My 96 yr old mother loves having this in her room. Simple to use !!

Stylish, efficient, and works very well! Would definitely recommend.

The microwave is so retro. It works great and looks great too!

if u like the old dial up u will love this the color is beautiful but the power is slow doesnt hot that good

I am happy with this purchase. Reheats fine and looks cute!

I was so excited to get my microwave! But I only got to use it for a week or so before it started smoking and the display started flashing. (For impressions of the microwave itself, head to the bottom of the review.) ____________ Topics: Burnt-out Microwave 15-Day Return Policy Galanz Warranty Process Since I was out of town when my family received it, we hadn't used it much before BestBuy's 15-day return policy ran out. Instead, I have to go through the warranty process with Galanz to "return" the item. Let me tell you, you don't want to deal with Galanz's warranty. Their customer service is great, but cutting the plug off to mail it back to them on your own dime? No exchanges, only refunds (minus any tax and fees of course)? We're out $10 because their product was faulty. I won't be able to bring myself to get small appliances from BestBuy without a 30 day return policy to back them up, and I definitely can't justify buying from Galanz again when their warranty doesn't "make me whole" after receiving a defective product. ____________ Topic: Product Use Learning the dial and buttons on this microwave took more time than if I'd just gotten a boring-looking one, but it wasn't hard to master. It also ended up being pretty easy changing from our 1000 watt microwave to this 700 watt one. I thought it was going to be a pain, but it wasn't. Product-wise, keep in mind that because of the dial, this microwave won't be as accurate as others. You can only set cook times in multiples of 10 seconds, so cook times have to end in 0 (so there goes reheating my pizzas for 45 seconds). That honestly didn't bother me much. I never ended up with burnt food with having to go a little over time with the heating. ____________ Topic: Appearance It looks super cute. The inside is white and clean looking--a little smaller than I was used to, but I never had issues fitting anything into it. The colors Best Buy shows in their images are fairly true to life (for the surf green anyway). I didn't find that to be always true with other retailers, so they have that going for them. (PS: Don't use the word f*art in a review. It's "inappropriate language.")