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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.8 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers enjoy the built-in dash camera, Alexa integration, and GPS navigation features of the Speak Plus. Many appreciate the ease of use and compact size, along with the good video quality and lane departure warnings. However, some users experienced connectivity issues and concerns about battery life and compatibility with certain devices. The navigation directions and overall functionality were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-204 of 204 reviews
  • Rated 1 out of 5 stars

    Total piece of crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews on this item, I was hesitant to buy it. I wish I would have went with my initial gut feeling, and bought something else. I installed the camera and set up the app in my phone. The unit was working beautifully and I was very impressed. Every feature worked flawlessly. Well, not even a week after owning it, I kept getting a audible alert saying the camera was not aligned. Then, got an error message saying there was a memory card error. All of my previously saved pictures and video from the card vanished and were not accessible from the computer. When trying to record new video I get the “Camera control” error from the app. I’ve replaced the card, reset the device, deleted and re-added the device from Bluetooth, deleted the app and reinstalled, and tried everything. This device is now useless. Don’t waste your money on this device. Had I not thrown the box away, this thing would be at the return desk at Best Buy tomorrow. Total junk. I hope Garmin sees this review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great until a recent update. DON'T BOTHER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this device until the most recent update which makes it non functioning. It now tells you that you do not have a data connection to your phone even though you have full bars. This means it is unable to play music or do anything other than record video. Read the reviews where other users are having this same issue on the Garmin Drive app. Their customer service is not helpful, in spite of all the people reporting the exact same issue at the same time they claim it is just my unit that needs replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not offer truck routes and of travel lapse so unless you are just looking for Alexa in your semi with a cool new device I'd skip this one

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This model is not designed to be used as a truck navigator, doesn’t include any truck specific routing. The Garmin dēzl™ series includes detailed maps for North America that also include truck-related restrictions – like bridge heights, sharp curves, weight limits and more – and related information for most major roads and highways. Garmin

  • Rated 1 out of 5 stars

    do not expect it to be like alexa for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredible that in this era of super communications this device was invented without the option of being able to make a call

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you have questions or would like help with the operation of the Speak Plus, please see out Support center for helpful FAQs as well as our contact information. Garmin