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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,103 reviews
  • Rated 5 out of 5 stars

    Very good installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installation. Polite & pleasant crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some wonderful installers and very knowledgeable. They helped install my appliances and could not have asked for anything different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived and quickly installed my dryer and hauled away my old one. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine the service was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed dryer as it should be done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived within the timing window. Efficiently removed the old dryer and installed the new. Everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's associates were amazing with their service & knowlegde. Very helpful and hooked up gasline perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were nice but not very professional and left before the job was done as they said they did not have the correct parts. When I called Geek Squad to get help they said they could do nothing and that I would have to go get the part myself to complete the installation

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    on time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are on time, very courteous and efficient. . ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out! Speedy hook up! Great job!! Definitely would use again. But I love my new set, so I hope it isn’t soon ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is needed for the gas dryer. Installation should be done by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer and pedestal delivery and installation was completed in under 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Best Buy never scheduled an appointment for gas hookup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is minimum required characters so long. Anyways quick and easy installation. I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went over and beyond love love love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! My washer and dryer were installed on time and fast. I washing my 1st load right after it was installed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were courteous, clean, and fast. before I knew it my dryer was hooked up, and they were going over the demo with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation team was very professional and the installation was done neat and clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience x 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst experience (twice) The first delivery guys took washer, dryer & refrigerator out of their truck and sat it down. They did no bring it inside. They did NOT install anything and they did NOT dispose of anything. I paid for inside delivery, installation & parts and disposal. I called Best Buy next day to explain and the Customer Service Rep insisted we try again- Same thing except these delivery drivers started cursing in front of my Contractor and his crew in Spanish….They left and did nothing….. my friends brought everything inside, installed & disposed for me. Now, I am attempting to get refunded for the parts, disposal, inside delivery and installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had the team I had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team I had knew what they were doing and did it efficiently and in record time...LOVE my new laundry appliances!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and still incomplete

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a simple gas dryer install. The first order for some reason was canceled halfway through the day it was to be scheduled. The second time they sent out techs who for some reach can't do a gas dryer install. Unreliable service from Best Buy seems to have become the norm.

    No, I would not recommend this to a friend