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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,103 reviews
  • Rated 5 out of 5 stars

    Very polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very polite and friendly was also very quick with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient. Answered all my questions, Explaining well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional delivery and installation. I would definitely recommend the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery was timely and efficient!!! Great job fellas!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time on delivery. The service man did a good job cooking everything up and explaining how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly. very knoladgeble. they know what they doing.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 1 out of 5 stars

    Missy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech didn't do a good connection job. I was smelling gas and had to pay someone to do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gas dryier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very respectful, helpful very profecionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, knowledgeable and efficient. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable installation of the dryer. No complaints!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought all required (by Best Buy) attachments for installation. Day before scheduled installation found out I determined that I might need additional tubing for steam function. Tried to contact Best Buy to ask if I needed something else for installation. Was directed to ask NAL Group. Never able to contact. Drove to Best Buy store to ask in person. Bought additional installation kit. Dryer vent was installed with 3 extreme kinks from dryer to wall. Having trouble contacting NAL Group, the third party installer of Best Buy. Tried phone and Live Chat. Having trouble contacting someone at Best Buy to help me. Very disappointed with customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had zero issues with the installation. The guys that came out were quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install, Quick Haul Away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, these guys were quick. Would have them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy set up. Guys were professional and were able to explain how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were quick and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and did a good job. They cleaned up before they left and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a long time DIY-er, I immediately thought of installing myself. But well worth $$.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    install team dependent. Call support is in MX&PA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not provide clear guidelines at the time of in-store purchase about Washer tray having to be installed. First set of delivery team does did not install. Subsequent I lost 2 weeks in getting the team to come and install. Best Buy service had me speaking to people in Panama or Mexico. They had 0 on the ground knowledge. The install team which finally came 2 weeks later was great. But I had a very bad experience with speaking to customer service and they offered to also install the washer and dryer valve. Why did Best Buy make me spend 100$ on installing washer and dryer valve! and had me time spend calling plumbers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy the way the job was done . Very professional and tested at the end to make sure works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comforting to know we have used the correct product for this installation.

    I would recommend this to a friend