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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,103 reviews
  • Rated 5 out of 5 stars

    My Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like shopping at best buy. They have really good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process went very smooth and the technician was professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were very knowledgeable and were in and out in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was on time and went smoothly, happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Arranged Washer/Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of the dryer install, by your 3rd-party crew, they get and "F" for walking off the job after they left after the installation the washer (and did not return). I completed the install of the dryer as they left it in the garage. Best Buy or the install crew should not "guess" at what size is needed for the dryer installation but issue multiple sizes to the install. No install crew should be walking off the job because they could not find the right size gas line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was quick and very helpful, will not hesitate to have them install again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    TERRIBLE INSTALLATION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was terrible, the employee stained/scratched my walls without care. Also scratched the dryer & paint chipping off. Dryer works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent they were courteous and respectful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gas dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation could have been better. 2nd dryer brought out for install had a forklift hole and caved in front door. Installers saw this when in the warehouse and still tried to delivery it. Could not except it had to send it back.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Default hookup cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a default hook up cable needed for Gas dryer install . Nothing much to say about quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went smoothly and was very informative from the install crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well connected well with dryer and its was easy to put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well done and quickly and safely done saves you a big headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tools are solid to use and fit perfectly. It is reuse able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to buy together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tried to installed by myself and it's not very successful. So I still use the Best Buy sevice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install was completed but installer was rude and u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer didn't speak to me at all, no going over the features of the appliance or how to operate it (not that I couldn't figure it out, but it was my understanding that was part of installation). Installed the dryer, turned it on and left it running empty, mumbled a "you're all set," and walked out. Did not explain why dryer was left running, if I should leave it running. I walked out after to ask if I should let it run and how long, and the installer said "I don't know, a while". Install was completed correctly, but installer was completely rude and didn't want to be bothered with having to speak to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same crew did both washer and dryer at same time, took away old pair. No scratches on any surfaces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went great, fast, and easy with the whole set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installers not like past experience and not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installer was late (beyond delivery window) and seemed to not fully know what they were doing. This is not comforting when having an expensive appliance (including gas line hookup) installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for more delivery people. Helped with all questions and requests.

    No, I would not recommend this to a friend