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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,103 reviews
  • Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and install service. Worth the price and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs very efficient, courteous, friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 knowledgeable men

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took door out and replaced it to allow entry of gas dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the installer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant, professional and knowledgeable installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers liked it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with appliance Easy installing tool Installers used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were great. They set everything up in no time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery and malfunction dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as promised time frame rude delivery guys bad phone service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery team did not hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team did not hook up dryer because gas shut off valve was not on same level as dryer? Absurd!! I had to pay a company the next day to complete their job. As far as I am concerned Best Buy owes me $200 for getting my dryer hooked up along with the completion of set up of washer. Very bad customer service. To top it off their delivery truck blew a hydraulic line in my driveway which stained my driveway and killed the portion of the lawn. Then they moved the truck to the front of the house on the street and drained the line in the curb and stained that portion of the sidewalk. I then had to spend $485.00 to call a clean up team and now hassling with the insurance carrier to get a refund for the damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all and the installation was on time and done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested they called before arriving. Very fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great they set everything and it’s working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. I needed to get this service because I can’t install a dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed new gas line very quickly and efficiently..Really impressed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JOKE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not installed by delivery service. When I bought the dryer I asked multiple times for dims. Needed to be 27 inches. I asked the sales person to measure to ensure it would fit through door opening. I was assured it was 27 inches. It was/is not. It is 28 inches. My wife was home for delivery and dryer was left in kitchen in front of basement door. My father in law had to come while I was at work to remove wood work door frame and move dryer downstairs with help of brother in law. I hooked up dryer and put woodwork back on. This was not what I paid for!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous, kind, respectful, and had knowledge of product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my idea, they are not professionals. They came in at first and they made us to replace everything ourselves. Then they came in just through the washing machine and dryer in the room, hooked them up and left. They didn’t even try to arrange and adjust them. I had to push them around later to place them in the right place. And they left a mess for us to clean up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who install it are very careful on bringing it in and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did what was needed and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really kind and professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind knowing the gas dryer was installed properly

    I would recommend this to a friend