Customer Ratings & Reviews
- SKU:
- 5246503
Customer reviews
Rating 3.9 out of 5 stars with 4103 reviews
(4,103 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Could NOT install!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was charged an istallation fee for the gas dryer and they were not able to install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not properly connect dryer to exhaust vent. had to have another installed dispatched two days later before I could use my gas dryer. I was not running and letting the exhaust gas vent inside
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Poor service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy doesn’t tell their contractors the right thing to do. I have made five appointments, just to do one installation and they never made it. Now the dryer is still not installed for a month!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I even don't have it installed yet. It was delivered on September 3 and was left in my garage, still packed. At least your team should have it moved up to my 2nd floor laundry.
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that brought the dryer put in in crooked also they scratched my two month old washer. I’m really upset about that…..
I would recommend this to a friendRated 1 out of 5 stars
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They refused to install it because I didn’t have a vent. No one mentioned during purchase. Order was delayed for 3 weeks and very disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Blah!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Best Buy needs to get a new third party installation contractor. They didn’t want to set mines up, I had to call someone else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Tech wouldn’t install dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer wouldn’t install the dryer because the gas shutoff valve is about 10 feet away from the machine. I turned it off and disconnected it and the technician still wouldn’t install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I installed it myself and I'm still getting charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to tell you. The guys just dropped off the Dryer and left never seen them again. Why am I still getting charged for this installation? I seemed like they were in a hurry to go to lunch.
No, I would not recommend this to a friendRated 1 out of 5 stars
bestbuy running a scam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Install was never Preformed as the Dryer was never Delivered .
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t complete. Not installed but I paid for it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install!! Didn’t hook up my dryer. Dryer not installed. Dryer not working. Just sitting in my basement. Needs a gas line adjuster. Didn’t complete.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refuse getting installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time they came to deliver my washer and dryer I had to refuse them from touching my gas line because they didn’t know what they were doing very unprofessional characters that came the first day I had to reschedule.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer refused to attach the gas line. He seemed agitated and confused as to how to install the dryer so he opted out by refusing to attach the gas line. Terrible service very unprofessional!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't happen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product wasn't installed. Said the lines were to old to do it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came early which was good but the way they hooked the dryer up didn't look all that good
I would recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After delivery mess up and picking up the unit myself. I installed it myself because I was going to have to wait another week or so for someone to install after waiting 4 weeks to get the unit.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Delivery Service staff - unfriendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery manifesto was wrong. When customer informed the delivery staff they displayed rude and mean-intimidating behavior instead of being apologetic and friendly towards customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, never completed the job, I had to do it myself. Do not purchase install, period.
No, I would not recommend this to a friendRated 1 out of 5 stars
Install yourself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to get my washer and dryer installed which resulted in me having to repair the bad install. Just do it yourself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy with install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the install that I paid for. The delivery guys never hooked up the vent which is why I paid for the install. I had to buy my own vent and install it myself. Will be requesting my money back for the install.
No, I would not recommend this to a friend