Customer Ratings & Reviews
- SKU:
- 5246503
Customer reviews
Rating 3.9 out of 5 stars with 4103 reviews
(4,103 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad initial install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crew did not bring proper size gas line(I needed 1/2in.). I had to buy myself and have another crew come out and do install. another 4 days without a dryer.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were not able to hook up dryer. I paid $30 to have it hooked up. They did not have right fitting to hook it up. Had to do it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Gas leaking after installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gas connections were not secured properly allowing for gas to leak. Also machine was dragged over the linoleum leaving drag marks on the floor.
No, I would not recommend this to a friendRated 1 out of 5 stars
Gas dryer poor install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dryer is filled with water. It constantly pours inside . The installers incorrectly installed waterline & gas line. Get a professional to install for you.
No, I would not recommend this to a friendRated 1 out of 5 stars
Incomplete Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install it. We had to literally buy a longer hose and disconnect the items ourselves.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy never installed it. I ended up having to do my own installation. Terrible customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
Call someone else to install
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your installation conditions and placement aren't perfect then the installer cant do a thing. *sarcasm* Make sure the valve is facing magnetic north to.
I would recommend this to a friendRated 1 out of 5 stars
Horrible service, did not install with no reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How dare you Best Buy saying service completed on my order. The incompetent crew you sent to my home was so lazy that with no reason did not install the dryer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service bad technical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give the gentlemen 0 stars because they only came to see my dryer without doing anything and giving me no solution.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed in install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged dryer door during install. Also damaged door trim during removal of old dryer. Took 2 weeks to resolve damage to dryer door. Wasted over 8 hours of my time. Next time I will do install myself
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install properly, ended up with a gas leak
No, I would not recommend this to a friendRated 1 out of 5 stars
Dryer install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, dryer was not installed properly and service tech was not helpful in correcting the situation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible third-party company horrible crushed my duct dryer wouldn’t work right
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Let Them Near Your House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple visits. Never did job properly. Units installed not up to code. Amateurs at best. Good price and knowledgeable salespeople cannot make up for this travesty. 2 weeks later, still not resolved.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation gone wrong.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full refund expected, Bad installation process and not competed properly. Left dissatisfied and had to complete it myself. Frustrated
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer Didn't Do the Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer didn't do his job. Told me that the pipes needed to be looked at for the washer. He didn't address the dryer at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad installation..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a horrible job. The next day I smelled gas and had to reinstall myself. Next time I will just save the money and install myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Left it unsafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing I needed to hook up water for the steam. Installer left the exhaust pie cracked at the back of the dryer having it exhaust co into the basement
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t happen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t happen due to the virus. No communication. Had to find out on our own. Had to do it ourselves. Told a refund request had to happen in person after delivery
No, I would not recommend this to a friendRated 1 out of 5 stars
Do it yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not install my dryer. A cousin and myself did. They said they were unable to for some reason
No, I would not recommend this to a friend