Customer Ratings & Reviews
- SKU:
- 5246503
Customer reviews
Rating 3.9 out of 5 stars with 4103 reviews
(4,103 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never trust bestbuy again for servicea and installations. I bought items 4 months ago and till now it has not been installed
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They revised to hookup, saying the gas turnoff needed to be right behind the dryer. Even though there is a dedicated gas cutoff above the dryer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me a dryer that was dead on arrival. It’s been a nightmare getting my delivery and installation rescheduled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Unhappy with no effort of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt even put an effort to install. They just came and said my water valve old and dropped the washer and dryer at garage and left
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible installers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers left the gas off and did not install exhaust vent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Go to Home Depot or Lowes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if they actually showed up to install. They never showed up and good luck trying to reschedule or get someone on the phone to help.
No, I would not recommend this to a friendRated 1 out of 5 stars
problems with dryer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to buy new gas line and dryer vent. wouldn't install vent and didn't use gas line, was told was not the right one
No, I would not recommend this to a friendRated 1 out of 5 stars
poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered the dryer but did not install. They said they could not. I had to have someone else take care of it for me. It was frustrating as I was without a dryer for over a week
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello fromlolo – I apologize that your dryer wasn’t installed. Sometimes with gas dryers additional parts or services may be needed. If you’d like to go over the reason that your install couldn’t be completed please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this. We should be able to look into the notes and let you know the reason, and get you a refund if you paid for a service that wasn’t completed.
Rated 1 out of 5 stars
They didnt install, had to hire a plumber
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THey got scared because it was a gas dryer install (what did they think it was, they knew i purchased a gas dryer), then I had to hire a plumber because the installers were afraid to install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaking gas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience by multiple installers who came without pipe dope tread sealer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not properly install the gas dryer. They wanted to quickly get it done and get out.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pay for the installation and they did not even show up to do the work and I have to pay for another company to install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Install Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were un professional it took 3 visits to complete the install. It was a poor service installers did not show up to my home on the day of install, I waited 4 hrs. For nothing
No, I would not recommend this to a friendRated 1 out of 5 stars
No info
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told that an inspection needed to be done before someone can install our system. Didn't get refund for non installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
No help after the sale.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible communication after the sale. Had an issue which I waited 2 weeks for an “expert” and they sent the same people. Did nothing to compensate or help had to call someone else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scratched
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team scratched my appliances terribly. They were careless and made mistakes that could have been avoided.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed in Concord, Again.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drier was failed out of the box. The installer did not use any sealer or teflon on the gas line. I still have not received it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Gas dryer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver and helper arrived on time and were very polite. However the helper who was doing the install was not knowledgeable and could not connect the dryer to the gas line.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Lisa – Thanks for letting us know about this. We never want to send out a crew that can’t compete the job, and I apologize if that happened here. Were we able to get your install completed eventually? If not, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to see if we can get someone back out there to get your dryer working.
Rated 1 out of 5 stars
Left without finishing job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew never finished the install.I had to finish myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dryer takes too long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer takes too long to dry clothes. I will be calling customer service to have someone take a look at it. May have to return it.
No, I would not recommend this to a friend