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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,103 reviews
  • Rated 1 out of 5 stars

    They did start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But didn't wait until the rest cycle ended. So I kinda feel I should not have been billed for the installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never order a range to charge me for this order and when I order my Dryer offer was with free installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service sucked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Never showed up tonthe appt or called to notify me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took over 5 weeks to finally get installed, and still no one has reached out to make sure we are statistiefed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer and washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience with the delivery personal…………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever products they brought did not work so they could not install. Had to hire a plumber.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally installed. 16 phone calls. did not receive reimbursement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send back my dryer because it was damage when i received it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Address

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a nightmare. Del to wrong address

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Comedy of errors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet, the appliances are in my living room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with the service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very very very disappointed with the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A struggle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was not prepared to do the job. Had to be coerced to install the vent connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tried hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairman put on the new starter button but it still doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use by service tech paid for a service never completed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, in a rush with no explanation of appliance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third of the same dryer & all three have been defective! What a waste of time & money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have the proper equipment they won’t be able to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop elsewhere

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing level. Buy your washer and dryer elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stole my previous washer and dryer and it has not been resolved

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told me they were not movers. Delivered to the wrong address twice

    No, I would not recommend this to a friend