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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,103 reviews
  • Rated 1 out of 5 stars

    Worst installation ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sloppy work, had wrong tools, hook up had to be redone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer not installed, refund given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given refund for this item, was not used. Unhappy with install company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leave wrong parts. Was not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed . Was not installed. Leaving wrong parts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were late and they didn't install the dryer cause the parts were wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had a problem with gas leaking from Maytag dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maytag repair man used to be bored, now he would be agitated

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello wetter – We never want to leave an install leaking in any manner. I you haven’t yet gotten this fixed, please call us at 1-800-GEEKSQUAD (1-800-433-5778) so that we can set someone up to come out to work on this. In the meantime, I advise you to shut off the gas to stop the leak.

  • Rated 1 out of 5 stars

    Dryer ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians who installed is rude. They are not helpful at all.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joey – Thank you for sharing this with us. We never want one of our installers to be anything other than professional. If you’d like to discuss this further, or go over any specifics of what happened, please call us at 1-800-GEEKSQUAD (1-800-433-5778).

  • Rated 1 out of 5 stars

    Never was installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed. Came out twice both time didn't have the right part

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not Hookup. Never received a refund. Very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not let best buy do the installation just one problem after another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t install and said the wall pipe was too thin.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was simply TERRIBLE multiple things!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation should include a discussion on how the machine works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the stacking kit they never booked anything up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unprofessional staff. Too many issues to list. Beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Parts were defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts were defective so water was leaking all over my floor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call someone else to come install the dryer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed. Installer lacked equip both times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service experience I have ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately the delivery people did not hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were not able to install my dryer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not complete. Totally incompetent. Never again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation was mostly smooth and professional. The team ensured everything was set up correctly. However, they had to return to adjust the fit into the wall. Hopefully in the future they can better prepare. Despite this, they did get it done and the dryer’s performance left me satisfied overall.

    I would recommend this to a friend