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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4097 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,097 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had both the new fridge and the gas dryer professionally installed the same day. The installation technician was very knowledgable. The hubby probably could have done both installations, but this was so much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our gas dryer. Still running and drying with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great service the first installation was not completed in the required manner but the same day geek squad was able to schedule me for a perfectly installs and guidance regarding my new appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. No complaints. I love the fact that best but do installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Success after a second visit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast and friendly, but they didn't connect a water line to the dryer for the steam function. In fairness, they probably weren't aware of this requirement because their dispatcher told them nothing, and I wasn't aware myself because this was a new feature for me. When I discovered this, a second team was dispatched to correct the error. They were also quick, but complained about how the job was more than 1 hour out of their way. Not my problem. Never complain about your company to your customers. Do the job right the first time, and you won't have to make a second trip.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men where on time, quick, and they considerate of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gas dry installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that installed the gas dryer where very professional and knowledgeable. We were vey pleased with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not covered by best buy. Need permits this should be consideted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery & Installation Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team were fantastic. They worked hard and cleaned up their mess when they finished and my dryer works great without a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen called ahead and were on time. Tight space so we might want to rework the exhaust hook up. It isn’t as good as old dryer exhaust configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Was installed by best buy team. Working flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and nice to work with. Unfortunately, the dryer vent that the sales team suggested was too short, so I needed to go to get a longer vent. Make sure that 8 feet is enough and don't assume that your length is "standard."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and were very quick. I would recommend getting this service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install was quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installed without issue. Installers were prompt, friendly and helpful. Cleaned up any mess made and even explained and showed how to use dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of first dryer delivery which came scratched. Very fast and efficient. 4 stars because they were so fast they couldn't answer questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. They were fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replace Samsung with LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job right. Decent value for money. We got rid of samsung whch ran for abt 6 years and then died. Certainly better than Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas Dryer installation including replacing gas line and old air vent hose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick, precise and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy came in and installed our gas dryer. The connector I had was not the right size so they interchanged it with the one they had. Really well done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit of a pain since my gas line was slightly wobbly they wouldn't touch it so I had to have a plumber actually install it. Took a couple of months to finally get it installed and the old one hauled away since I kept having to make new appts

    I would recommend this to a friend