Customer Ratings & Reviews
- SKU:
- 5246503
Customer reviews
Rating 3.9 out of 5 stars with 4092 reviews
(4,092 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Top Rack Net
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install for the net on top of dryer load. Installed in less then 2 min with magnets
I would recommend this to a friend Rated 4 out of 5 stars
Friendly service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly service. The installers called before coming, and were careful removing and replacing the washer and dryer. They forgot to put the clamp on the dryer vent and it came off after they left. I had to get a clamp and put it on myself.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Total Pro's
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that hooked up our new dryer were awesome. They even fixed a flaw from the previous installer for free. Great guys.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Poor installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 different times for technicians to come to our house to install the dryer and vent it properly. First time they came, they said they did not have the proper vent attachment, saying we needed a periscope vent part. We returned to Best Buy and was told they would order the periscope vent part and it would be on the truck when the next installers came to our house. The second time new technicians arrived, they didn't have this part on their truck and had never heard of it. In order for us to be able to use the dryer, they pushed it in front of the back door of the house so the original hose they brought could be used to hook up the dryer. Again, we returned to Best Buy for help. The salesperson order the periscope vent part for us to pick up ourselves, which we did. When the new technicians came for the third visit, they said the periscope part was too big. In the meantime, one of these technicians looked at the dryer and immediately moved it over an inch so the wall vent opening could fit over the vent of the dryer. No additional part was needed. This took weeks to remedy the problem.
No, I would not recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has so many really great features (wrinkle free, steam, EcoBoost, etc.), is also pretty quiet and the dark grey color looks very stylish.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience. Thank you !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome work and professionally done. Even I gave my own steam pipe for dryer to connect and they install without extra charge and question.
I would recommend this to a friend Rated 4 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having an issue with my dryer that turned out not to even be an issue with the dryer, but with my vents. They were extremely helpful and diagnosed the issue quickly
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly. No issues presented. Quick and professional.
I would recommend this to a friend Rated 4 out of 5 stars
Dryer installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers are not professional installer. They are just delivery guys.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy is my Installation Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer installed my dryer right where I asked him to, and it is still there and working great. He was nice and professional and very respectful.
I would recommend this to a friend Rated 2 out of 5 stars
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the washer and dryer were installed the feet were not put on the washer. This caused the washer to bend the drawer below. This was replaced but scheduling the replacement was not easy. They came again without the feet and then the feet had to be mailed to us.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was fantastic. They did an efficient, clean job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who did the installation were knowledgeable, professional and friendly. They worked quickly and cleanly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer instatllation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was given these for free as part the dryer installations and work great as you need new ones when you replace dryer
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money, why wouldn't you?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money! In my last house, my father & I elected to install my gas dryer myself... it was an incredibly frustrating experience! We were swearing up & down... I purchased this professional installation and they were done within 30mins and less swearing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
First time having a bad experience with install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was incorrectly installed first time around with gas leak smell and fixed later
No, I would not recommend this to a friend Rated 5 out of 5 stars
Efficient service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick, thanks to this team! They were efficient, respectful of the property, and careful with handling both the washer and dryer. Overall I’m pleased with their services and I highly recommend their team.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Intallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the installation team. On time and very professional. Quickly and easily set everything up.
I would recommend this to a friend Rated 4 out of 5 stars
2nd time the charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be a 5 but the first attempt was done by some jokers who didn’t have the right parts to install it. The second guy was very good, professional and efficient very warm and polite.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very professional. Careful and clean
I would recommend this to a friend