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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4097 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,097 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer instatllation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given these for free as part the dryer installations and work great as you need new ones when you replace dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the installation were knowledgeable, professional and friendly. They worked quickly and cleanly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a 5 but the first attempt was done by some jokers who didn’t have the right parts to install it. The second guy was very good, professional and efficient very warm and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to install the washing machine and dryer were very fast, efficient and accurate. They took very little of our time and followed all our preferences. Couldn't be better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the dryer. Cleaned up the area as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast and professional. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    First time having a bad experience with install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was incorrectly installed first time around with gas leak smell and fixed later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great installation. We couldn’t be more satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy were on time, I got a text confirming my appointment and time. They called when they were 20 minutes away. They were fast and professional. 5***

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the washer and dryer were installed the feet were not put on the washer. This caused the washer to bend the drawer below. This was replaced but scheduling the replacement was not easy. They came again without the feet and then the feet had to be mailed to us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two young men install all my appliances with ease. Really knew their job and worked well together. Showed me how to use my appliances with ease. Great guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several appliances from Best Buy for a new house that I had bought in Arizona. Delivery and installation was included so I used them. Everything went well and continues to work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. No issues presented. Quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time's the charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guy who came out said he was drop off only, even though we clearly paid for installation. So he wasn't great. But the second guy was very friendly and professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job with the installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the installation!. Recommend everyone purchasing the BestBuy Geek Squad/Installation option for all appliance purchases. Professional installers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was done quickly and professionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installer did a good job installing the gas dryer. The information technology system BestBuy uses to schedule, coordinate, and communicate between scheduler, installer, and customer needs work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Intallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the installation team. On time and very professional. Quickly and easily set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Might as well ! It helps!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and in 20-30 min they were done. They installed and checked everything and made sure everything worked! Def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, knowledgeable and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came during a busy holiday period and were amazingly efficient along with courteous and professional. Made sure the dryer worked before they left and picked up after themselves.

    I would recommend this to a friend