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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4092 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,092 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and good installation. Installers were very professional and handed the washer dryer to the basement with no scratches to walls etc. They also helped dispose the old washer dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good delivery people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and subsequent pickup was done superbly, except when the pickup occurred I was told the unopened hoses would be credited but they weren't.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and did a good job! Were able to work around obstacles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a professional job on the installation of the dryer and ensured the area was spotless when they left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They got the job done fast and correct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and did a professional job. They even ran a cycle to verify if worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy were on time, I got a text confirming my appointment and time. They called when they were 20 minutes away. They were fast and professional. 5***

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad service plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5 year geek squad service contract just because you never know, however I’m very satisfied with my LG washer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Might as well ! It helps!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and in 20-30 min they were done. They installed and checked everything and made sure everything worked! Def recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time's the charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guy who came out said he was drop off only, even though we clearly paid for installation. So he wasn't great. But the second guy was very friendly and professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to install the washing machine and dryer were very fast, efficient and accurate. They took very little of our time and followed all our preferences. Couldn't be better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two young men install all my appliances with ease. Really knew their job and worked well together. Showed me how to use my appliances with ease. Great guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Did the job well the first time. Scrapped some walls but I guess that can be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job with the installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the installation!. Recommend everyone purchasing the BestBuy Geek Squad/Installation option for all appliance purchases. Professional installers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great accommodation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Original Installer broke my gas valve. Best Buy was quick to send another installer out... My house is old... Valve needed a special installer. An installer showed up SAME DAY .... Very Happy Customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installer did a good job installing the gas dryer. The information technology system BestBuy uses to schedule, coordinate, and communicate between scheduler, installer, and customer needs work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several appliances from Best Buy for a new house that I had bought in Arizona. Delivery and installation was included so I used them. Everything went well and continues to work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great way to get am install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed the dryer were great. Informative, patient, caring, and took time not to ruin any walls. Would request them again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, knowledgeable and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came during a busy holiday period and were amazingly efficient along with courteous and professional. Made sure the dryer worked before they left and picked up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth. had no issues, and the guys were really nice and super careful with my items

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Early & fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early to install my order & did a quick job & even got it around a shelf I thought I would have to move. It was nice not having to wait all day for them to show up.

    I would recommend this to a friend