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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4103 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,103 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Late as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After arriving a week behind schedule, they did what they were supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up necessity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No option not to buy as this is needed to set up the appliance. Worked fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install: Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer was quick and respected my property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing gas dryer had the old one out and new one in in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, knowledgeable and efficient.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation guys were professional, knowledgeable and efficient. They wasted no time and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryer was successfully installed with care and professionalism. An awesome installation team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great team

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical team to help and support not only the Instalation but with the appliance operation as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came were friendly and Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, thanks to this team! They were efficient, respectful of the property, and careful with handling both the washer and dryer. Overall I’m pleased with their services and I highly recommend their team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job installing the machines and we will monitor both the dryer and washer

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    dryer installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice. The 2-man crew were fast, efficient, and very professional. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the install and move of the old washer & dryer to leave it to the professionals, can’t be more happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer that I had, I love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation was incomplete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for washer and dryer installation. The shutoff valve for the washer had a bit of corrosion and the old hose did not want to come loose. The BB contractor took a picture of it and said they could not risk breaking the faucet. I asked them to give me a minute. I grabbed a wrench and was able to remove the old hose. While I was doing that they picked up the packaging from my garage and drove off! Because my dryer was in front of the water valves, they did not install that either. I got a friend to help me temporarily move these monsters (they are very heavy with the pedestal bases and don't slide easily) and was able to connect water and gas and dryer vent. We needed to use them NOW. I contacted my BB salesperson, and he was able to schedule a new team to come out a few days later to push them into the proper place and adjust the leveling. I am pleased that BB stepped up to make it right. It is sad the 1st team left prematurely which frustrated us and cost BB extra for the second team to come out. This would have been 0 stars, but BB did fix the problem. And I'd still have to recommend them because these are very heavy and the average homeowner would struggle with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were punctual and on time for the installation. From start to finish they knew exactly what they were doing and were very knowledgeable. Was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys from Best Buy that hooked up my washer and dryer were great,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer after it was exchanged for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect install! Thank you Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did an amazing job! Quick, efficient, and quality work. Love the new gas dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job installing, replaced water hose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of installing, and replaced the water hose.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quiet dryer. I love using it. Also looks great with my new paint

    I would recommend this to a friend