Customer Ratings & Reviews

Great team. Told me what they would do. Asked me questions about the location where the machine would go. And answered all my questions. They went above and beyond to make sure my new machine came in clean and with no damages.

The install team did an amazing job! Quick, efficient, and quality work. Love the new gas dryer

Great installation team! Insured everything was working properly and we were satisfied.

Installment went very well my dryer is working with no problems

Purchased the install and move of the old washer & dryer to leave it to the professionals, can’t be more happy with it.

Delivery guys were polite. Got the dryer into the basement safely. Were unable to do installation/hook-up. My gas fittings were 1/2" and the new dryer fittings are 3/8". So, the guys could not hook up the gas -nor the exhaust. Not their fault. I had to hire a plumber to change out the fittings and hook everything up.

very professional at gas dryer installation. very professional.

Paid for washer and dryer installation. The shutoff valve for the washer had a bit of corrosion and the old hose did not want to come loose. The BB contractor took a picture of it and said they could not risk breaking the faucet. I asked them to give me a minute. I grabbed a wrench and was able to remove the old hose. While I was doing that they picked up the packaging from my garage and drove off! Because my dryer was in front of the water valves, they did not install that either. I got a friend to help me temporarily move these monsters (they are very heavy with the pedestal bases and don't slide easily) and was able to connect water and gas and dryer vent. We needed to use them NOW. I contacted my BB salesperson, and he was able to schedule a new team to come out a few days later to push them into the proper place and adjust the leveling. I am pleased that BB stepped up to make it right. It is sad the 1st team left prematurely which frustrated us and cost BB extra for the second team to come out. This would have been 0 stars, but BB did fix the problem. And I'd still have to recommend them because these are very heavy and the average homeowner would struggle with them.

Great service! Best Buy makes it so worry free! Installed and we love the W/D

Lionel and Mike were courteous and efficient with the installation of our gas dryer.

Your professional installation team was awesome, very friendly, very neat, fast, and went above and beyond my expectations.

No issue with installation. The two crew team was accommodating and quick.

Quick and professional. It was great not having to schedule or coordinate a plumber to have to come for the connections.

We were very happy with the installation process. They took away our old dryer and quickly installed the new one.

I loved how they installed my dryer for us, that was very convenient and appreciated.

The dryer works amazing and the 2nd crew that delivered it set it all up and even switched the door opening for me. They were amazing

Install went well. Had everything needed and did a good job.

They were punctual and on time for the installation. From start to finish they knew exactly what they were doing and were very knowledgeable. Was well worth the money!

LG Gas Dryer is great. Instructions and installation were great. Easy to use and does a great job. Love it.

Professional installation is the way to go. It was so fast and inexpensive